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u3014 uniformity
Hello,
For starters sorry for my english
I have my u3014 for one week now.
My screen have an uniformity problem. There is a glow in the lower left corner and the lower right corner.
It is more noticeable in the lower left corner.
I think it is from the anti reflection coating which is not very well applied in those corners because the other
parts of the screen don't have this problem.
I waited days thinking i will accomodate with it, but it is not the case.
Do all the u3014 have this problem ??
username25
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May 30th, 2013 12:00
Screen picture :
DELL-Chris M
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May 30th, 2013 12:00
username25,
Post some pictures of the issue here and I will tell you if the monitor is within manufacturer specifications.
http://imageshack.us/
DELL-Chris M
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May 31st, 2013 21:00
That is within our specifications. Dell monitors do not have 100% backlight uniformity specification. As long as the center 2" circle meets our manufacturer specifications, it is acceptable.
username25
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June 1st, 2013 00:00
Hello,
This is not acceptable for me.
2 inchs (5 cm) circle represent 3% of the screen !!! It's not a phone screen it is a 30 inchs monitor.
There is no mention of that on your web site (or perhaps it is well hidden).
On the photos of the monitor on your web site, the blackborders look perfect :
Please respond to my question ? Are all the u3014 like this.
Good day
PS : Sorry for my english
DELL-Chris M
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June 1st, 2013 08:00
This is not acceptable for me.
* If you are inside 30 days from the invoice date, you may return it to Dell for credit.
Are all the u3014 like this.
* They all vary.
username25
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June 2nd, 2013 03:00
Hello,
Thanks for your response.
I will return it. What is the procedure please ?
DELL-Chris M
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June 3rd, 2013 07:00
Contact Dell Order Support for your region (France).