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April 26th, 2016 14:00

8.2.2.1 build 939, java console error

I cannot get one of my Win8 machines to launch the NMC console. I'm getting "jar resources in jnlp file are not signed by same certificate". I've cleared all java cache etc and can't get past it.

Thanks.

226 Posts

April 26th, 2016 20:00

what is the version of Java ? Are you able to launch it from any other Server ?

14.3K Posts

April 29th, 2016 08:00

Which browser do you use?  On Win8, you have IE 64bit and IE 32bit and it might be you need both javas.  Try combination and see if it works.

76 Posts

April 29th, 2016 08:00

I've tried IE, FF, Chrome, Opera, Vivaldi

Why does the browser matter? Once I download the jnlp file I should be able to open it with javaws. That is how I'm using it on the Win10 host.

76 Posts

April 29th, 2016 08:00

currently I have jre1.8.0_92 working on a Win10 system but a Win8 will not. I've verified all Java settings are identical on each system and checked the java.security file

14.3K Posts

April 29th, 2016 09:00

It 32bit vs 64 bit that matters.  As I said, by default you might have one type of java and need second one (which then depends on browser).  That's one of possibilities.

4 Operator

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1.3K Posts

April 30th, 2016 21:00

You might need You could try this.

Run -> javaws -viewer.

Select all the apps in "Java Cache Viewer" and select delete.

On the "Java Control Panel", go to the tab "Security" -> Select "Medium" -> "Edit Site list" and add the URL for the NMC in here,

Before Clicking on OK, click on "Restore Security prompts"  -> "Restore All".

Wow typing so many quotes is difficult.

76 Posts

May 2nd, 2016 07:00

I already have tried all of those things. It seems like I need to do some certificate updating on the server side wrt EMC but I'm coming up empty. Also like the old key length fix from 2048 to 1024 in java.security

76 Posts

May 2nd, 2016 07:00

the working Win10 only has 64b java bits

76 Posts

May 3rd, 2016 08:00

installed 32bit alongside 64b. still same error

76 Posts

June 8th, 2016 07:00

any other ideas.

getting JAR resources in JNLP file are not signed by same certificate

June 9th, 2016 01:00

you can try couple of things.

# Update Environment path variable for JAVA.

# Check the Java security level under Control panel > java > security TAB . you will see 2 options 1 Very High and second is high (JAVA 8 only has 2 options). It should be high not very high.

# Add path in exception site list for NMC console.

# In Java general TAB > setting check option " Keep temporary file on my computer"

# try to open up a console by command line .

javaws.exe http:// :9000/gconsole.jnlp

Hope it will help.

45 Posts

June 9th, 2016 06:00

download Process Monitor from technet.microsoft.com/sysinternals and run this, then launch NetWorker.  Once you get the error, stop the capture and set filters along the lines of (ie, figure it out yourself for sure)

process name     begins with     java

Operation          contains          open file

This should show you what files it's opening.  You'll probably find that one of them is on a different path than the other .jnlp files.  Find out what it is and figure out the right action to take from there (delete, move file, move directory, whatever)

76 Posts

June 9th, 2016 11:00

EMC support tried to fix yesterday and punted to next level

added JAVA_HOME

added %JAVA_HOME%\bin to PATH

security level is High

site exceptions placed

Keep temporary file on computer -- CHECK

no bueno

76 Posts

June 17th, 2016 10:00

remove/reinstall of LGTOnmc on the server has cleared the problem

226 Posts

June 22nd, 2016 19:00

That's Great News..:)

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