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12 Posts
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3027
September 9th, 2010 09:00
An existing connection was forcibly closed by the remote host...
I have a web server that has been having problems completing scheduled backup jobs. I tried running a manual save from the server and get the message "An existing connection was forcibly closed by the remote host."
Here is the last few lines of the save command results.
C:\save -b "Media Pool Name" -u
...
C:\WINDOWS\
C:\wmpub\wmiislog\
C:\wmpub\
C:\
/
save: C: 14 GB 02:09:41 45849 files
7167:save: save completion time: 9/8/2010 3:27:04 PM
7157:save: Error ending job: An existing connection was forcibly closed by the remote host.
The client is a Windows 2003 SP1 server running NW 7.5.2. The NW server is Windows 2008 R2 (64-bit) also running 7.5.2.
Thansk,
Anthony
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MikeToo1
38 Posts
0
September 10th, 2010 09:00
Have you checked for a firewall? Also have you tried to telnet to the client using 7937 first and then 7938 for the port. This would give us a clue to the issue.
Rgds.,
Mike
jstamp
88 Posts
0
September 14th, 2010 07:00
Hello AnthonyTX, Please let us know if Mike's response helped to bring a resolution to the issue. If so, please mark the question answered.
Thanks.
MikeToo1
38 Posts
0
September 14th, 2010 07:00
Please provide client and server netstat outputs when this message occurs. The other question is what is the keepalive set at if it is set.
AnthonyTX
12 Posts
0
September 14th, 2010 07:00
It's not a firewall issue since I'm able to run the save command and backup data. It's just when it gets to the end this error message is encountered.