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Cannot Recover "FileName" must be owner
Hello to everyone
I trying to setup a directo recover from client a to client b trought the networker client user interfaz, so the recovery seems ok but there's not a progress on the Client user before several minutes I got the error "Cannot recover C:\file or folder name, must be ownwer", on the networker server I notice the logs error too "Failed recover file name from client a to client b, trough the networker server with the user Administrator"
Does someone could help me with this issue
Thanks in advance
crazyrov
4 Operator
4 Operator
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1.3K Posts
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September 1st, 2014 01:00
Let me summarize. You tying to restore data from client A to client B using NetWorker user when being logged on to client B ?
Do you have "*@*" or "*@B.xx.com" on the "Remote Access" parameter on client A ? if not go ahead and put in "*@*" and try the restore again.
nmc2
268 Posts
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September 1st, 2014 04:00
Sometimes recovering from aborted saveset might show this error. Verify the saveset status.
romero86
8 Posts
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September 1st, 2014 08:00
Hello crazyrov I've got the "@" on the remote acces of both clients, even I have set the hostnames on the res/servers files on both servers too
@Prajith The save sets' status is "Browseable" What kind of status does the save sets must have
I have seen all the recomendation that the experts suggests on the forums, but anything works
Thank you for yor response
Regards, Eric
crazyrov
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1.3K Posts
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September 1st, 2014 23:00
Have you tested a saveset restore yet ?
Go to the target server and run the following command,
recover -s backup_server_hostname -S ssid -d destination_folder -iN
Share the results of this command.
ble1
14.3K Posts
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September 2nd, 2014 04:00
To me this error sounds a bit different than anything discussed yet; to me it sounds as if user which does restore does not have OS level permissions to create/modify files in folder/structure where it should be.
romero86
8 Posts
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September 8th, 2014 11:00
Hi Hrvoje, thank's for reply
I really don't know whats wrong, My SO User has a Administrator level permission here's a little piece of the Destination client logs
===========================================================================
0 08/09/2014 12:28:42 p.m. 1 5 0 976 3860 0 pffst01.hacienda.ad.gob.mx nsrexecd
NSR notice NetWorker
0 08/09/2014 12:28:42 p.m. 1 5 0 976 3860 0 pffst01.hacienda.ad.gob.mx nsrexecd
NSR notice 8.1.1.2.Build.280
0 08/09/2014 12:28:42 p.m. 1 5 0 976 3860 0 pffst01.hacienda.ad.gob.mx nsrexecd
NSR notice 280
0 08/09/2014 12:28:42 p.m. 1 5 0 976 3860 0 pffst01.hacienda.ad.gob.mx nsrexecd
NSR notice Fri Jan 24 10:03:24 PST 2014
0 08/09/2014 12:28:42 p.m. 1 5 0 976 3860 0 pffst01.hacienda.ad.gob.mx nsrexecd
NSR notice Build arch.: ntx64
0 08/09/2014 12:28:42 p.m. 1 5 0 976 3860 0 pffst01.hacienda.ad.gob.mx nsrexecd
NSR notice DBG=0,OPT=
83268 08/09/2014 12:28:42 p.m. 1 5 0 976 3860 0 pffst01.hacienda.ad.gob.mx nsre
xecd NSR notice Notifying Service Control Manager on Windows that NetWorker Remo
te Exec Service is running...
79344 08/09/2014 12:56:03 p.m. 2 12 13 3428 3860 0 pffst01.hacienda.ad.gob.mx n
srexecd GSS warning Group membership for "PFFBCK01$@HACIENDA" cannot be verified
and will not be included in the user's authentication credential. Remote hosts
may not see the user as belonging to any operating system group.
================================================================================
Seems PFFBCK01$@HACIENDA is the user that doesn't have enough permission for this operation, but I really don't know this user acount, the account that I'm using for the entire operation in PFFBCK01@Adminitrator
Hope you can help me
Regards
Anonymous
5 Practitioner
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274.2K Posts
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September 8th, 2014 18:00
Make sure you are running Networker User at the destination client. You could also try right click > Run as administrator on the networker user program in Windows.
An alternative, try the Recovery Tab and wizard in the NMC GUI itself
crazyrov
4 Operator
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1.3K Posts
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September 8th, 2014 19:00
Can you check if your client machine is still registered to the AD ?