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7382

July 6th, 2010 23:00

Console logon after upgrade from 7.5.1 - SP2 fails

Hi guys,

I upgraded our Networker server from 7.5.1 to SP2 and am now unable to logn to the console

the error is "Problem contacting server: Connection refused:connect"

Has anyone seen this problem before?

88 Posts

July 7th, 2010 15:00

Hello - Have you tried recycling the gst service on the console server?

I've seen occasions where clearing NW cache (/nsr/tmp) and recycling the services after an upgrade clears us NMC logon issues.

96 Posts

July 7th, 2010 05:00

I saw that some time ago and found the NetWorker Administrators where wrong.

I think with 7.5.2 the user "root" or "system" on NMC server must be Networker Admin even if you only want to monitor NetWorker with NMC.

Peter

186 Posts

July 7th, 2010 16:00

Thanks guys,

I found that one of the GST services had uninstalled it's self but it had not re-installed the up to date one. We re-ran the console install and this fixed the problem.

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