EBS bootstrap fails to backup after fresh install

Hi

I am looking for the cause/solution to the following problem.

Its a fresh install of version 7.5.1.Build.269 using SUNW packages.

As far as I can work out the customer has installed the packages in the correct order and there were no problems with the installation, although it was done via jumpstart.

They say they have installed using this method many times successfully.

I am at a loss to explain what is causing the bootstrap part of the backup to fail as below

Can some one please help?

regards

Jethro

daemon log reads

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Oct 15 01:00:00 root: [ID 702911 daemon.notice] Sun StorageTek(TM) Enterprise Backup savegroup: (info) starting Default (with 1 client(s))

Oct 15 01:38:11 root: [ID 702911 daemon.notice] Sun StorageTek(TM) Enterprise Backup savegroup: (alert) Default completed, Total 1 client(s), 1 Failed. Please see group completion details for more information.

Oct 15 01:38:11 root: [ID 702911 daemon.notice]

Oct 15 01:38:11 root: [ID 702911 daemon.notice] Failed:

Oct 15 01:38:11 root: [ID 702911 daemon.notice]

Oct 15 01:38:11 root: [ID 702911 daemon.notice] Start time:   Mon Oct 15 01:00:00 2012

Oct 15 01:38:11 root: [ID 702911 daemon.notice] End time:     Mon Oct 15 01:38:11 2012

Oct 15 01:38:11 root: [ID 702911 daemon.notice]

Oct 15 01:38:11 last message repeated 1 time

Oct 15 01:38:11 root: [ID 702911 daemon.notice] --- Unsuccessful Save Sets ---

Oct 15 01:38:11 root: [ID 702911 daemon.notice]

Oct 15 01:38:11 root: [ID 702911 daemon.notice] * :bootstrap 1 retry attempted

Oct 15 01:38:11 root: [ID 702911 daemon.notice] * :bootstrap 4746:save: external ASM `nsrmmdbasm' exited with code 1

Oct 15 01:38:11 root: [ID 702911 daemon.notice] * :bootstrap 32098:save: /nsr/mm/mmvolume6 was not successfully saved

Oct 15 01:38:11 root: [ID 702911 daemon.notice] * :bootstrap 39078:save: RPC error: RPC cannot encode arguments

Oct 15 01:38:11 root: [ID 702911 daemon.notice] * :bootstrap

Oct 15 01:38:11 root: [ID 702911 daemon.notice] * :bootstrap 7162:save: save of bootstrap to failed

Oct 15 01:38:11 root: [ID 702911 daemon.notice]

Oct 15 01:38:11 last message repeated 1 time

Oct 15 01:38:11 root: [ID 702911 daemon.notice] --- Successful Save Sets ---

Oct 15 01:38:11 root: [ID 702911 daemon.notice]

Oct 15 01:38:11 root: [ID 702911 daemon.notice] * :Probe savefs : succeeded.

Oct 15 01:38:11 root: [ID 702911 daemon.notice]   : /global/nfs/users/ level=full, 73 KB

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