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February 1st, 2016 04:00

Exchange 2010 restore problem

Hi, I have Exchange 2010 restore problem:

Here is client configuration:

Save set:

APPLICATIONS:\Microsoft Exchange 2010

Backup command: nsrsnap_vss_save -vvvvv -D5

Application information:

NSR_SNAP_TYPE=vss

NSR_ALT_PATH=C:\snapshot

NSR_EXCH2010_BACKUP=all

NSR_EXCH2010_DAG=dag1.mail.xx.xxx

NSR_EXCH_CHECK=no

CIRCULAR_PROMOTION_POLICY=Promote

Last backups were succesfull, but when I try to restore (Recover-RDB Data Recover) it shows empty Name/ Path/ Backup Time columns

1.7K Posts

February 1st, 2016 05:00

Ok, so basically it doesn't show any DB available for restore.

Does this happen every time yo open NMM GUI?

Looks to me as if it didn't really change the client name, as it still shows mail-mspexch02 as client name.

Can you please change the client name to the DAG with FQSDN and lower case? If still same issue pleaswe close NMM GUI and open again and select the FQDN client for the DAG.

Thank you,

Carlos

37 Posts

February 1st, 2016 04:00

Yep, changed

117 Posts

February 1st, 2016 04:00

In this case, the first thing comming to my mind is:

Have you changed the client name browsing to the name of your DAG dag1.mail.xx.xxx?

This is keeping the backup index and not the physical host you start NMM GUI with.

1.7K Posts

February 1st, 2016 05:00

Hi Godzy

Can you please attach screenshot of the whole NMM GUI please?

Also, do you find any error in the monitor tab of NMM GUI?

Thank you,

Carlos

37 Posts

February 1st, 2016 05:00

Hi Carlos, please find printscreen and error messages

Exch1.png

There are some error messages on Monitor tab:

Client selection changed to dag1.mail.xx.xxx . Time: 2/1/2016 3:57:57 PM

No snapshots were found for client dag1.mail.xx.xxx for Snapshot Management

Client selection changed to dag1.mail.xx.xxx . Time: 2/1/2016 3:58:29 PM

No snapshots were found for client dag1.mail.xx.xxx for Snapshot Management

Client selection changed to mail-mspexch02.mail.xx.xxx . Time: 2/1/2016 3:58:43 PM

No snapshots were found for client mail-mspexch02.mail.xx.xxx for Snapshot Management

Client selection changed to mail-mspexch02.mail.xx.xxx . Time: 2/1/2016 4:00:11 PM

No snapshots were found for client mail-mspexch02.mail.xx.xxx for Snapshot Management

Client selection changed to dag1.mail.xx.xxx . Time: 2/1/2016 4:00:25 PM

No snapshots were found for client dag1.mail.xx.xxx for Snapshot Management

37 Posts

February 1st, 2016 06:00

Yep, it happens every time Im trying to restore.

Changed to DAG1 ( also how can I add FQDN of client to NMM) and saw the error.

dag1.png

Client selection changed to mail-mspexch02.mail.rus.socgen . Time: 2/1/2016 4:55:58 PM

No snapshots were found for client mail-mspexch02.mail.xx.xxx for Snapshot Management

No snapshots were found for client mail-mspexch02.mail.xx.xxx for Snapshot Management

Also shall I have mail-mspexch02 in aliases of dag1.x.xxx.xxx? Or dag1.x.xxx.xxx in aliases for mail-mspexch02?

1.7K Posts

February 1st, 2016 07:00

Glad to know it works now.

Please feel free to mark this question as answered and please mark the answer you consider as correct.

Thank you,

Carlos

37 Posts

February 1st, 2016 07:00

It works, that was my mistake. Thank you for your time!

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