CarlosRojas
4 Beryllium

Re: Hyper V Backup Failing

Excellent.

Thank you,

Carlos

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Re: Hyper V Backup Failing

Hi Carlos

Backup failed with the bellow error. We have applied all steps as suggested by you.

APPLICATIONS:\Microsoft Hyper-V: Backup of failed

ormation parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

102345:nsrsnap_vss_save:Data mover host name not specified. Assuming local host: asd-host-hv6.asd.com

102338:nsrsnap_vss_save:Backup is level FULL. Set GLR compatibility to YES.

85460:nsrsnap_vss_save:NMM .. Valid snapshot policy for Federated backup. Group: "HYPERV ASD DR" Snapshot Policy: "RolloverOnly" Snapshots Per Day: "1" Retain: "0" Backup Snapshots: "All" Level: "full".

This is a federated backup for Hyper-V CSV.

Non-CSV VMs, Application savesets and other File System savesets will be skipped from the backup operation.

The list of Modified Proxy Server are:

asd-host-hv6.asd.com

Starting slave backup job on host : asd-host-hv6.asd.com.

51340:nsrsnap_vss_save:jobhandler(305): Created Job ID: 163897

Save command: nsrsnap_vss_save.exe -s afg-nw-dr.asd.com -g "HYPERV ASD DR" -m ASD-HV-CLS.asd.com -l full -W 78 -LL -z ASD-HV-CLS.asd.com -A optype=conventional -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_SNAP_TYPE=vss -A NSR_FEDERATED_BACKUP=yes -A NSR_VSS_FORCE_SYSTEM_PROVIDER=Yes -A NSR_PARENT_JOBID=163889 -A snap_sessionid=1430852472 -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_PS_DEBUG_ID=1430852468 -A NSRSNAP_JOBID=163893 -A *GLR_OFFSET_MAP=Yes -A NSR_INDEX_CLIENT=ASD-HV-CLS.asd.com -c asd-host-hv6.asd.com "APPLICAT

Signal message recieved from : asd-host-hv6.asd.com.

95937:nsrsnap_vss_save:A slave job failure has been identified, stopping all slave jobsNMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.

96821:nsrsnap_vss_save:NMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.

Internal error.

102333 1430852790 3 0 0 5332 4480 0 asd-host-hv6.asd.com nsrsnap_vss_save NSR error 21 Exiting with failure. 0

Best Regards

Kaiser Kamal

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sddc_guy
3 Argentium

Re: Hyper V Backup Failing

so can we get the nmm.raw once again ?

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Re: Hyper V Backup Failing

Hi ECN

Nmm raw attached from the active node.

Best Regards

Kaiser Kamal

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CarlosRojas
4 Beryllium

Re: Hyper V Backup Failing

Hello Kaiser,

Still getting access denied:

Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)))

Did you add the user into the remote user field in client configuration?

Did you disable UAC in the physical nodes?

Is the user part of the NetWorker Administrator group?

Thank you,

Carlos

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Highlighted
sddc_guy
3 Argentium

Re: Hyper V Backup Failing

you still have an Access denied error during the Mount Phase.

Is you Domain Accoiunt for the Backup memeber of the Local Groups according to the Guide and Carlos Metions Above ?

we should first start with the local Permissions.

For the User starting the Backup according to the Saveset:

saveset.png

( in my Case HyperVBackupUser),

verify with net localgoup if the User is Part of the According Groups:

HvLocalUser.png

Note: The Backup runs with System account iuf we do not specify a User Here, but you might not be able to restore then.

Somy Question:

Wagt is your Backup User for HyperV

Is it in the Local Groups ?

If yes we continue to the next step !

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sddc_guy
3 Argentium

Re: Hyper V Backup Failing

@Carlos: UAC Error would  occurs during the Backup Phase with a win32 0x2e4 error...... ( process requires Elevation )

since this does not occur, i assume there is no backup user set in the saveset.

Maybe the customer should try only a single csv backup from he owning node  ( move csv and Cluster core ressource to same node ) and try backup

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CarlosRojas
4 Beryllium

Re: Hyper V Backup Failing

You are right HyperV_Guy

This is either not all permissions have been granted or that the user is not set correctly in the client configuration, in the field "Remote user".

Thank you,

Carlos

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Re: Hyper V Backup Failing

Hi Carlos

Below is the list of UAC can you check is this ok or do we have to desable any of this.

Remote user is blank. Do I have to mention Username and Password.

Best Regards

Kaiser Kamal

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CarlosRojas
4 Beryllium

Re: Hyper V Backup Failing

Yes,

you have to set the Domain user you granted all the permissions mentioned earlier in the remote user field of thr virtual node client.

Thank you,

Carlos

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