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Hyper V Backup Failing
Hyper v CSV Backup failing on 2012 R2 Networker 8.2.1
ERROR:
APPLICATIONS:\Microsoft Hyper-V: Backup of [APPLICATIONS:\Microsoft Hyper-V] failed
ormation parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported
102345:nsrsnap_vss_save:Data mover host name not specified. Assuming local host: asd-host-hv6.asd.com
102338:nsrsnap_vss_save:Backup is level FULL. Set GLR compatibility to YES.
85460:nsrsnap_vss_save:NMM .. Valid snapshot policy for Federated backup. Group: "HYPERV ASD DR" Snapshot Policy: "RolloverOnly" Snapshots Per Day: "1" Retain: "0" Backup Snapshots: "All" Level: "full".
This is a federated backup for Hyper-V CSV.
Non-CSV VMs, Application savesets and other File System savesets will be skipped from the backup operation.
The list of Modified Proxy Server are:
asd-host-hv6.asd.com
Starting slave backup job on host : asd-host-hv6.asd.com.
51340:nsrsnap_vss_save:jobhandler(305): Created Job ID: 163060
Save command: nsrsnap_vss_save.exe -s afg-nw-dr.asd.com -g "HYPERV ASD DR" -m ASD-HV-CLS.asd.com -l full -W 78 -LL -z ASD-HV-CLS.asd.com -A optype=conventional -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_SNAP_TYPE=vss -A NSR_FEDERATED_BACKUP=yes -A NSR_PARENT_JOBID=163055 -A snap_sessionid=1430334074 -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_PS_DEBUG_ID=1430334070 -A NSRSNAP_JOBID=163057 -A *GLR_OFFSET_MAP=Yes -A NSR_INDEX_CLIENT=ASD-HV-CLS.asd.com -c asd-host-hv6.asd.com "APPLICATIONS:\\Microsoft Hyper-V\\MSALES-RDB-
Signal message recieved from : asd-host-hv6.asd.com.
95937:nsrsnap_vss_save:A slave job failure has been identified, stopping all slave jobsNMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.
96821:nsrsnap_vss_save:NMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.
Internal error.
102333 1430334406 3 0 0 7104 3892 0 asd-host-hv6.asd.com nsrsnap_vss_save NSR error 21 Exiting with failure. 0
CarlosRojas
1.7K Posts
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April 30th, 2015 02:00
Hi @Kaiser_Kamal,
This indicates a failure on the other node:
nsrsnap_vss_save:A slave job failure has been identified, stopping all slave jobsNMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.
Can you please check the nmm.raw file (rendered) in all nodes?
Also, can you please give us some more details on the environment?
Thank you,
Carlos
CarlosRojas
1.7K Posts
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April 30th, 2015 02:00
This is a permissions issue:
NMM enabling the Automount feature failed with Error(ASD-HOST-HV8.ASD.COM : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))).
As a test you can add *@* in the physical nodes and virtual node client entries under remote access, however I believe that the user you added into remote user has not the right permissions.
In fact, have you added any user name under remote user field in the clients configuration?
If so please make sure that user has the right permissions.
Thank you,
Carlos
Kaiser_Kamal
46 Posts
0
April 30th, 2015 02:00
Hi Carlos
Nmm Attached from the active node .
Please let me know what more details is required.
Best Regards
Kaiser Kamal
1 Attachment
nmm.raw
CarlosRojas
1.7K Posts
0
April 30th, 2015 03:00
Hi,
The NMM Hyper-V CSV backup and recovery requires an account with privileges beyond the normal NetWorker privileges for backup and recovery of the Hyper-V CSV components. You must create a Domain User for Hyper-V CSV backups and recoveries and during client resource configuration for NMM Hyper-V backups, provide this Domain User account and password for backup and recovery.
The procedure below provides an overview of the requirements and the following sections provide details about the steps to establish the account.
Procedure
Policy Creator Owners security group to the Domain User account
Thank you,
Carlos
Kaiser_Kamal
46 Posts
0
April 30th, 2015 03:00
@ is already added
under remote user it is blank.
I have a permissions as a backup admin.
Best Regards
Kaiser Kamal
Kaiser_Kamal
46 Posts
0
April 30th, 2015 03:00
Hi Carlos
What type of permissions I should have.
Best Regards
Kaiser Kamal
Kaiser_Kamal
46 Posts
0
April 30th, 2015 09:00
Hi Carlos
I will contact with AD admin and come back to you on Monday ,
Best Regards
Kaiser Kamal
sddc_guy
159 Posts
0
April 30th, 2015 11:00
I would recomment using this posts from me for Troubleshooting guidelines:
CarlosRojas
1.7K Posts
0
May 5th, 2015 02:00
Excellent.
Thank you,
Carlos
Kaiser_Kamal
46 Posts
0
May 5th, 2015 02:00
Hi Carlos
We have applied the permission today and update you .
Best Regards
Kaiser Kamal
From: Kaiser Kamal
Sent: Thursday, April 30, 2015 7:12 PM
To: 'jive-1315396178-amr0-2-iwsf@emc-ecn.hosted.jivesoftware.com'
Subject: RE: - Hyper V Backup Failing
Hi Carlos
I will contact with AD admin and come back to you on Monday ,
Best Regards
Kaiser Kamal
Kaiser_Kamal
46 Posts
0
May 5th, 2015 22:00
Hi Carlos
Backup failed with the bellow error. We have applied all steps as suggested by you.
APPLICATIONS:\Microsoft Hyper-V: Backup of failed
ormation parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported
102345:nsrsnap_vss_save:Data mover host name not specified. Assuming local host: asd-host-hv6.asd.com
102338:nsrsnap_vss_save:Backup is level FULL. Set GLR compatibility to YES.
85460:nsrsnap_vss_save:NMM .. Valid snapshot policy for Federated backup. Group: "HYPERV ASD DR" Snapshot Policy: "RolloverOnly" Snapshots Per Day: "1" Retain: "0" Backup Snapshots: "All" Level: "full".
This is a federated backup for Hyper-V CSV.
Non-CSV VMs, Application savesets and other File System savesets will be skipped from the backup operation.
The list of Modified Proxy Server are:
asd-host-hv6.asd.com
Starting slave backup job on host : asd-host-hv6.asd.com.
51340:nsrsnap_vss_save:jobhandler(305): Created Job ID: 163897
Save command: nsrsnap_vss_save.exe -s afg-nw-dr.asd.com -g "HYPERV ASD DR" -m ASD-HV-CLS.asd.com -l full -W 78 -LL -z ASD-HV-CLS.asd.com -A optype=conventional -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_SNAP_TYPE=vss -A NSR_FEDERATED_BACKUP=yes -A NSR_VSS_FORCE_SYSTEM_PROVIDER=Yes -A NSR_PARENT_JOBID=163889 -A snap_sessionid=1430852472 -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_PS_DEBUG_ID=1430852468 -A NSRSNAP_JOBID=163893 -A *GLR_OFFSET_MAP=Yes -A NSR_INDEX_CLIENT=ASD-HV-CLS.asd.com -c asd-host-hv6.asd.com "APPLICAT
Signal message recieved from : asd-host-hv6.asd.com.
95937:nsrsnap_vss_save:A slave job failure has been identified, stopping all slave jobsNMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.
96821:nsrsnap_vss_save:NMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.
Internal error.
102333 1430852790 3 0 0 5332 4480 0 asd-host-hv6.asd.com nsrsnap_vss_save NSR error 21 Exiting with failure. 0
Best Regards
Kaiser Kamal
sddc_guy
159 Posts
0
May 5th, 2015 22:00
so can we get the nmm.raw once again ?
Kaiser_Kamal
46 Posts
0
May 5th, 2015 23:00
Hi ECN
Nmm raw attached from the active node.
Best Regards
Kaiser Kamal
1 Attachment
nmm.raw
sddc_guy
159 Posts
0
May 5th, 2015 23:00
@Carlos: UAC Error would occurs during the Backup Phase with a win32 0x2e4 error...... ( process requires Elevation )
since this does not occur, i assume there is no backup user set in the saveset.
Maybe the customer should try only a single csv backup from he owning node ( move csv and Cluster core ressource to same node ) and try backup
CarlosRojas
1.7K Posts
0
May 5th, 2015 23:00
Hello Kaiser,
Still getting access denied:
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)))
Did you add the user into the remote user field in client configuration?
Did you disable UAC in the physical nodes?
Is the user part of the NetWorker Administrator group?
Thank you,
Carlos