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June 19th, 2006 08:00

IPnat.sys issue

Hell all,

We have a problem with the backup of client 'bns39'.

savegrp -vvvv -c bns39 BACKUP_MOENTANEO_DIRECTO shows the following error:

...
* bns39:C:\ C:\Inetpub\wwwroot\iuident.cab
* bns39:C:\ C:\Inetpub\wwwroot\
* bns39:C:\ C:\Inetpub\
* bns39:C:\ C:\Sistemas_NO_BORRAR\Backup Base Datos de Panda\Backup
* bns39:C:\ save: RPC error: Unable to send
06/19/06 11:51:12 savegrp: bns39:index started


In daemon.log:

06/19/06 11:39:22 nsrd: savegroup info: starting BACKUP_MOENTANEO_DIRECTO (with 1 client(s))
06/19/06 11:39:22 nsrd: savegroup info: BACKUP_MOENTANEO_DIRECTO running on bns39
06/19/06 11:39:29 nsrd: savegroup info: BACKUP_MOENTANEO_DIRECTO running on bns39
06/19/06 11:39:31 nsrd: bns39:SYSTEM DB:\ saving to pool 'BN' (BUB524S)
06/19/06 11:39:31 nsrd: bns39:SYSTEM STATE:\ saving to pool 'BN' (BUB524S)
06/19/06 11:39:31 nsrd: bns39:ASR:\ saving to pool 'BN' (BUB524S)
06/19/06 11:39:45 nsrd: savegroup info: BACKUP_MOENTANEO_DIRECTO running on bns39
06/19/06 11:39:46 nsrd: bns39:C:\ saving to pool 'BN' (BUB524S)
06/19/06 11:40:36 nsrd: bns39:ASR:\ done saving to pool 'BN' (BUB524S) 1189 KB
06/19/06 11:40:42 nsrd: savegroup info: BACKUP_MOENTANEO_DIRECTO running on bns39
06/19/06 11:40:50 nsrd: bns39:SYSTEM STATE:\ done saving to pool 'BN' (BUB524S) 27 MB
06/19/06 11:40:55 nsrd: savegroup info: BACKUP_MOENTANEO_DIRECTO running on bns39
06/19/06 11:43:03 nsrd: bns39:SYSTEM DB:\ done saving to pool 'BN' (BUB524S) 349 MB
06/19/06 11:43:08 nsrd: savegroup info: BACKUP_MOENTANEO_DIRECTO running on bns39
06/19/06 11:47:12 nsrd: bns39:C:\ done saving to pool 'BN' (BUB524S) 830 MB
06/19/06 11:48:09 nsrd: savegroup info: BACKUP_MOENTANEO_DIRECTO running on bns39
06/19/06 11:51:12 nsrd: savegroup info: BACKUP_MOENTANEO_DIRECTO running on bns39
06/19/06 11:51:12 nsrd: ariadna-clus.bne.es:index:bns39 saving to pool 'BN' (BUB524S)
06/19/06 11:51:17 nsrd: ariadna-clus.bne.es:index:bns39 done saving to pool 'BN' (BUB524S) 644 KB
06/19/06 11:51:17 nsrd: savegroup alert: BACKUP_MOENTANEO_DIRECTO completed, total 1 client(s), 0 Hostname(s) Unresolved, 1 Failed, 0 Succeeded. (bns39 Failed)


When we check the state of the Windows 2003 firewall, the following alert appears:

It is not possible to run Firewall of Windows because it is possible that another program or service is using the component of translation of network address(Ipnat.sys).

Any idea?

Thanks in advanced!

2 Intern

 • 

14.3K Posts

June 19th, 2006 12:00

Can you confirm if timestamp of message you listed does match timestamps when error appears to happen on NW side? Do you get this error each time you do backup? Do you see any drops in fw log? Check following article in case that issue is related to firewall:
http://softwaresupport.emc.com/wcmprodData/tech_papers/bulletins/410.html

2 Intern

 • 

14.3K Posts

June 20th, 2006 01:00

I see. Did you try to reboot the box? Sometimes it helps :)

253 Posts

June 20th, 2006 01:00

Hi Hrvoje Crvelin,

The error message:

It is not possible to run Firewall of Windows because it is possible that another program or service is using the component of translation of network address(Ipnat.sys).

appears when we try to open the properties of Windows firewall. We cannot open it, it is as if another firewall was active on bns39.

Thanks

253 Posts

June 20th, 2006 02:00

Yes, we rebooted bns39 several times but it didn't help

2 Intern

 • 

14.3K Posts

June 20th, 2006 02:00

I believe sysinternals site did have tools where you could trace which program was using which sys. You could try that and see what happens. However, whole things might not be even related to your backup problem on the other side....
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