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February 7th, 2007 01:00

Jukebox does not work after update Solaris 8 to Solaris 10

Networkerserver 7.3.2, Solaris 10, Sun-Fire 250, Storedge L25

After update the server, the autochanger is disabled. Deamon.log shows:
########################################
02/07/07 10:12:58 nsrmmd #3: Start nsrmmd #3, with PID 2280, at HOST sv0631
02/07/07 10:13:40 nsrlcpd #1: Jukebox `LTO-L25' is exiting. The jukebox is no longer managed by nsrlcpd.
02/07/07 10:13:42 nsrlcpd #1: Creating Jukebox `LTO-L25'
02/07/07 10:13:44 nsrlcpd #1: Configuring Jukebox `LTO-L25'
02/07/07 10:13:44 nsrmmgd: lcpd 1 at host sv0631 reported error 'Jukebox:LTO-L25 failed opening scsidev@3.0.0 error:smci_open: Could not open jukebox
(4)
' for the command `3'.
02/07/07 10:13:44 nsrmmgd: Configuration of jukebox `LTO-L25' failed with the following error: 'Jukebox:LTO-L25 failed opening scsidev@3.0.0 error:smci_open: Could not open jukebox
(4)
'.
02/07/07 10:13:44 nsrmmgd: Jukebox 'LTO-L25' is unavailable. The config command failed on nsrlcpd 1 for host `sv0631'. Retrying..
02/07/07 10:13:44 nsrmmgd: mgd_process_admin_response: failed to process response for command 3 from lcpd 1 at host sv0631 with error 'Jukebox:LTO-L25 failed opening scsidev@3.0.0 error:smci_open: Could not open jukebox
(4)
'.
02/07/07 10:13:44 nsrmmgd: nsrlcpd response processing failed with error 'Jukebox:LTO-L25 failed opening scsidev@3.0.0 error:smci_open: Could not open jukebox
(4)
'.
02/07/07 10:15:45 nsrlcpd #1: Jukebox `LTO-L25' is exiting. The jukebox is no longer managed by nsrlcpd.
02/07/07 10:15:47 nsrlcpd #1: Creating Jukebox `LTO-L25'
02/07/07 10:15:49 nsrlcpd #1: Configuring Jukebox `LTO-L25'
02/07/07 10:15:49 nsrmmgd: lcpd 1 at host sv0631 reported error 'Jukebox:LTO-L25 failed opening scsidev@3.0.0 error:smci_open: Could not open jukebox
(4)
' for the command `3'.
02/07/07 10:15:49 nsrmmgd: Configuration of jukebox `LTO-L25' failed with the following error: 'Jukebox:LTO-L25 failed opening scsidev@3.0.0 error:smci_open: Could not open jukebox
(4)
'.
################################
The devices inside the L25 are useable after insert a tape (testted with a tar-command). Inquire shows also the two devices inside the Library. But jbconfig show the message "There appear to be no SCSI jukeboxes connected to this system."

How can i enable durable and functional the autochanger? Does Sol 10 not support this feature?

2K Posts

February 7th, 2007 02:00

It seems your OS is not detecting the robotic arm. Inquire should show the Autochanger also apart from the two drives.

Currently your drives are working as standalone drives.

Please check.

13 Posts

February 7th, 2007 02:00

Yes, that is correct. The backup works after mounting a tape manually.
But what can i do to detecting the autochanger by inquire? Is it a driver problem?

2K Posts

February 7th, 2007 03:00

Yes this is a drivers problem.

You can consult your Sun support to get this checked at the OS level.

163 Posts

February 10th, 2007 10:00

Hi Anuj,

we had some issues with Solaris 10 and Emulex HBAs and downgraded to Solaris 8 after that. Is this the drivers problem you're talking about? Do you know if Sun support is able to solve the problem?

2K Posts

February 10th, 2007 23:00

If it is working on Solaris 8, the HBA drivers & firmware may not be the right ones for Solaris 10.

163 Posts

February 11th, 2007 05:00

Well, this is not an answer to bring me forward. ]:)

I found a document on sun.com website related to Emulex HBAs, inquire and Solaris 10 that - according to Sun - should solve my problems. Actually it didn't.

13 Posts

February 13th, 2007 01:00

after changing the control port from scsidev@3.0.0 to /dev/scsi/changer/c3t... the jukebox is now working.

September 6th, 2012 05:00

i'm running into this situtation now. Could you please tell me exact steps for changing control port.

much appreciated your help.

Thanks,

Mallik.

57 Posts

September 7th, 2012 01:00

With solaris 10 networker uses the persistent name for the control port. first you need check if the device control port is visible to OS. Check under /dev/scsi/changer for the control port reported by OS. Alternatively you can run "changers" command to list the changers.

Then either you can update the control port from NMC by changing it in the jukebox properties. Ensure that the jukebox is disabled before you change the control port.

Another easy aprroach is to delete the tape library configuration from nw and then reconfigure using the new control port.

Also refer to the technote for the same, which is available on powerlink.

Note: SJI commands may report error when networker services are running and the tape library is configured.

September 7th, 2012 01:00

Thanks Mridual for reply.

in this case i'm able to see a control port unnder /dev/scsi/changer but actual path (../../../devices/pci@1e,600000/pci@3/scsi@5/sgen@0,0:changer)  doesn't exists at all.

# ls -la /dev/scsi/changer/

total 6

drwxr-xr-x   2 root     root         512 May 11  2010 .

drwxr-xr-x   5 root     root         512 Jun 12  2010 ..

lrwxrwxrwx   1 root     root          60 Jan 10  2012 c6t0d0 -> ../../../devices/pci@1e,600000/pci@3/scsi@5/sgen@0,0:changer

here are the few additional details:

Probe-scsi-all from OBP. The library is probed.

/pci@1e,600000/scsi@3,1

Target 1

  Unit 0   Removable Tape     QUANTUM SDLT320         5E5E

/pci@1e,600000/scsi@3

Target 0

  Unit 0   Removable Device type 8     STK     SL500           1201

/pci@1e,600000/scsi@2,1

/pci@1e,600000/scsi@2

Target 2

  Unit 0   Removable Tape     QUANTUM SDLT320         5E5E

Cfgadm -lav output (no “med-changer” device).

[root@backta1 /]

# cfgadm -lav

Ap_Id                          Receptacle   Occupant     Condition  Information

When         Type         Busy     Phys_Id

c0                             connected    configured   unknown

unavailable  scsi-bus     n        /devices/pci@1e,600000/ide@d:scsi

c0::dsk/c0t0d0                 connected    configured   unknown    TEAC DV-28E-N

unavailable  CD-ROM       n        /devices/pci@1e,600000/ide@d:scsi::dsk/c0t0d0

c1                             connected    configured   unknown

unavailable  scsi-bus     n        /devices/pci@1c,600000/scsi@2:scsi

c1::dsk/c1t0d0                 connected    configured   unknown    SEAGATE ST373207LSUN72G

unavailable  disk         n        /devices/pci@1c,600000/scsi@2:scsi::dsk/c1t0d0

c1::dsk/c1t1d0                 connected    configured   unknown    SEAGATE ST373207LSUN72G

unavailable  disk         n        /devices/pci@1c,600000/scsi@2:scsi::dsk/c1t1d0

c1::scsi/direct/c1t0d0         connected    configured   unknown    SEAGATE ST373207LSUN72G

unavailable  disk         n        /devices/pci@1c,600000/scsi@2:scsi::scsi/direct/c1t0d0

c1::scsi/direct/c1t1d0         connected    configured   unknown    SEAGATE ST373207LSUN72G

unavailable  disk         n        /devices/pci@1c,600000/scsi@2:scsi::scsi/direct/c1t1d0

c2                             connected    unconfigured unknown

unavailable  scsi-bus     n        /devices/pci@1c,600000/scsi@2,1:scsi

c3                             connected    configured   unknown

unavailable  scsi-bus     n        /devices/pci@1e,600000/scsi@2:scsi

c3::rmt/0                      connected    configured   unknown    QUANTUM SDLT320

unavailable  tape         n        /devices/pci@1e,600000/scsi@2:scsi::rmt/0

c3::scsi/sequential/c3t2d0     connected    configured   unknown    QUANTUM SDLT320

unavailable  tape         n        /devices/pci@1e,600000/scsi@2:scsi::scsi/sequential/c3t2d0

c4                             connected    unconfigured unknown

unavailable  scsi-bus     n        /devices/pci@1e,600000/scsi@2,1:scsi

c7                             connected    unconfigured unknown

unavailable  scsi-bus     n        /devices/pci@1e,600000/scsi@3:scsi

c8                             connected    configured   unknown

unavailable  scsi-bus     n        /devices/pci@1e,600000/scsi@3,1:scsi

c8::rmt/1                      connected    configured   unknown    QUANTUM SDLT320

unavailable  tape         n        /devices/pci@1e,600000/scsi@3,1:scsi::rmt/1

c8::scsi/sequential/c8t1d0     connected    configured   unknown    QUANTUM SDLT320

unavailable  tape         n        /devices/pci@1e,600000/scsi@3,1:scsi::scsi/sequential/c8t1d0

usb0/1                         empty        unconfigured ok

unavailable  unknown      n        /devices/pci@1e,600000/usb@a:1

usb0/2                         empty        unconfigured ok

unavailable  unknown      n        /devices/pci@1e,600000/usb@a:2

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