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Legato 7.6 - Monitoring Screen Blank
As of Monday, our Legato 7.6 install has stopped working. Backups from the weekend ran mostly ok, but on Monday morning some backups show as interrupted / failed (including the Bootstrap of the backup server).
So as of now, we cannot see any info in our Monitoring tab. No groups, no devices etc. The rest of the program seems to be running ok though.
Has anyone come across this? A link on Powerlink said to try and recreate the nsr/temp folder but this made no odds.
Its running on Windows 2008 Server R2.
roshan-rdXhO
16 Posts
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June 29th, 2010 09:00
As Prajith explained have you tried renaming the jobsdb and tmp folder and restart the services?
ble1
14.3K Posts
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June 23rd, 2010 01:00
I think with win2k8 R2 you wish to have 7.5.2.x and not 7.6.
As for what you have described, it sounds as if nsrjobdb has died.
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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June 23rd, 2010 04:00
Hello,
Networker 7.6 on Windows 2008 R2 is not supported. Even this might be the cause.
Also try these work arounds,
Stop networker services and rename the /nsr/res/jobsdb. Jobsdb will recreate, once the services starts.
Also try clearing the java cache. (control panel > Java > settings > delete files)
HTH,
Prajith
Jejje1
13 Posts
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June 28th, 2010 01:00
Try clicking "archive requests" and then back to groups in the monitoring tab.. that works for us..
we are not running win2008R2.. but the monitoring tab is never filled with information until you do this.. it HAS to be the "archive requests" you click first.
strange bug. have lived with it for a while.
Bahaa1
56 Posts
0
July 28th, 2010 03:00
Hello Swaleso,
NMC is now supported to be running on Windows 2008 R2 by NetWorker version 7.5.3
NetWorker 7.5 SP3 includes the following:
- Accumulated bug fixes
- General Security Services (GSS) Authentication improvements
- Advanced File Type Device (AFTD) improvements including load balancing based on available space
- Integration of the Avamar 5.0 SP1 client software
- Support NetWorker Management Console server on Windows Server 2008 R2
- Support for EMC AutoStart 5.3 SP4
- Addition of LTO-5 tape drives on the device pick-list
For full details on fixes and enhancements in this release, please see the release notes on EMC Powerlink.
So please upgrade your NetWorker version to 7.5.3 and i believe that your problem will be solved.
You can download the NetWorker version 7.5.3 via Powerlink by navigating to the following:
Home > Support > Software Downloads and Licensing > Downloads J-O > NetWorker
We are waiting your kind response with the results.
Thanks,
Ahmed Bahaa
Bahaa1
56 Posts
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August 22nd, 2010 06:00
Hello Swaleso,
Did you installed NetWorker version 7.5.3 ? Does this version fixes your problem ?
Thanks,
Ahmed Bahaa