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NMC: Unable to set user privileges based on user token for root ->Security token has expired.
Hello everyone,
I have NMC running on a dedicated linux server on 9.1.1.6 and about 60 backupservers connecte with NW 9.1.1.5 and one with 9.2.1.1
between 24 and 48 hours after NMC startup I get the following message every 2 seconds in gstd.log on NMC
nsrd AUTHC critical Unable to set user privileges based on user token for root on : Security token has expired.
gstd.log in debug level=3
gstd NSR notice 04/20/18 09:38:29.547136 lgto_auth: redirected to prog 390103 vers 2
gstd NSR notice 04/20/18 09:38:31.097192 lgto_auth for `nsrmmdbd' failed: Unable to set user privileges based on user token for root on : Security token has expired.
nsrd AUTHC critical Unable to set user privileges based on user token for root on : Security token has expired.
gstd NSR notice 04/20/18 09:38:31.097317 lgto_auth for mmdb connection failed: Unable to set user privileges based on user token for root on : Security token has expired.
; retrying...
gstd NSR notice 04/20/18 09:38:31.097356 build_lgtoauth_parms using override_uname: root
I use LDAPS authentication.
prior to this console I had a windows NMC with local authentication which showed identic messages (only SYSTEM instead of root user)
if I shutdown the named backupserver from the gstd.log the messages are gone.
if I start it up again they come back.
only gstd stop and start solve the issue for 1-2 days, after a NMC restart everything is working very well.
has anyone similar experiences or explanations?
I already searched the knowledge base but could not find a working solution.
maybe 9.2.1.2 and/or 9.1.1.7 might help?
thanks for any answer
Dominic
crazyrov
4 Operator
4 Operator
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1.3K Posts
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April 23rd, 2018 08:00
@Dominic_Rastel,
Run nsrlogout as root. The message should go away.
Dominic_Rastel
21 Posts
0
April 24th, 2018 00:00
Hi,
I already tried this but unfortunately the messages are still appearing every 1-2 seconds until NMC restart.
Dominic_Rastel
21 Posts
0
April 24th, 2018 07:00
NMC is running on a dedicated host. authc server is one out of the managed networker servers.
NMC is running NW 9.1.1.6 all other managed servers as well as the NSR server doing the auth services is 9.1.1.5
crazyrov
4 Operator
4 Operator
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1.3K Posts
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April 24th, 2018 07:00
Out of Curiosity,
Which server hosts the authc server ? The NMC ?
JithuJ
2 Posts
0
May 13th, 2019 04:00
whats the solution for this issue..even i am facing same issue
bingo.1
2.4K Posts
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May 13th, 2019 04:00
From https://community.emc.com/docs/DOC-63239
Run nsrauthtrust from the NetWorker server to the authentication server
nsrauthtrust -H -P 9090
Now run the nsrlogin command
nsrlogin -u -p