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NMM & Exchange 2007 issue
Hello,
we are trying to set up a mailboxes backup for Exchange 2007 (CCR) using NMM 2.4.
But we have the following problem - wizard does not see our Exchange objects (Storage Groups) during client setup.
Our steps (some omitted):
1. Configuration > Client Backup Configuration > New
2. Specify the Client Name and Type: our virtual server name; Traditional client
3. Specify the Backup Configuration Type: Exchange
4. Select Exchange 2007 Server Objects: Microsoft Exchange 2007, BUT we don't see any APPLICATION:\* entries bellow!
So,our subsequent backup attempts are unsuccessful.
Our Exchange configuration includes two physical and one virtual host (CCR) and three Storage Groups (they are mounted and healthy)
See output of nsrsnap_vss_save on Active node of Exchange server bellow:
M:\>nsrsnap_vss_save -c our_node1 -A NSR_VIRT_SERV=our_virtual_node -v -?
73064:nsrsnap_vss_save:Version information for C:\Program Files\EMC NetWorker\nsr\bin\nsrsnap_vss_save.exe:
Original file name: nsrsnap_vss_save.exe
Version: 2.4.0.375
Comments: NetWorker Module for Microsoft Applications (x64)
NMM .. index to Virtual server client our_virtual_node.
List of valid saveset entries for APPLICATIONS on client OUR_NODE1 ...
Initializing data to display...
NMM ... Using client name OUR_VIRTUAL_NODE, the version of the Exchange server is Exchange 2007.
<< >
68150:nsrsnap_vss_save:nsrsnap_vss_save: Exiting with success.
What could be the cause of this problem?
CarlosRojas
1.7K Posts
0
September 11th, 2014 06:00
Hello,
Do the following:
1.- Delete the peer information of server from client and of client from server, to do it so, you can run the following commands from the server:
nsrdmin -p nsrexec
nsradmin>. type: nsr peer information
delete name: client_name
delete?y
nsradmin>quit
This will remove the peer information of the client from the server.
To delete the peer information of the server form the client, type form NW server:
nsradmin p nsrexec -s client_name
nsradmin>. type: nsr peer information
delete name: nw_server_bame
delete?y
nsradmin>quit
Try again, and if you are not yet able to display the valid savesets then please do as follows:
From Exchange server, in the command line, go to the bin directory where NMM is installed (By default C:\Program Files\EMC NetWorker\nsr\bin), and run these commands:
nsrnmmexchra -u
They run this command:
vssclupdate
Then run this command:
nsrnmmexchra -i
Thank you,
Carlos
CarlosRojas
1.7K Posts
0
September 11th, 2014 06:00
On the other hand I see nsrsnap_vss_save command command.
Please check your application and event logs, as most likely you will find either some permissions related error messages or something rwlated to IIS.
Thank you,
Carlos
CarlosRojas
1.7K Posts
1
September 11th, 2014 06:00
Do you get the same output if you run the same command (changing the physical node name) in both nodes?
Can you please run the following command in both nodes and attach the output?:
nsrsnap_vss_save -D5v -c physical_node_1 -A NSR_VIRT_SERV=virtual_node -v -?
and
nsrsnap_vss_save -D5v -c physical_node_2 -A NSR_VIRT_SERV=virtual_node -v -?
Thank you,
Carlos
nmc2
268 Posts
0
September 11th, 2014 06:00
Have you tried configuring backup manually without using wizard? See if it works.
Also i would suggest you to look at the nmm.raw, it might have some error message related to this.
evgeny_g
2 Posts
1
September 12th, 2014 02:00
Hi, Carlos!
nsr peer information delete commands I have done previously
(there was a auth problem, because of the recent reinstallation server the NW-server, I guess)
BUT,
These cmds fixed this issue! (I ran them on both servers)
nsrnmmexchra -u
They run this command:
vssclupdate
Then run this command:
nsrnmmexchra -i
Thank you!!!