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485

June 7th, 2011 05:00

Problem with W2k legacy client backup

Hallo,

we have some W2k clients which must be backed up. Client version is 7.2.2 JP, server is Redhat NW 7.6.1.3.

Backup of the clients works and data can be browsed and recovered. But in the backup logs there is an error message:

lgto_reauth fail: cannot contact server prog 390103 vers 2

Is this a critical error?

regards

Bernd

116 Posts

June 7th, 2011 07:00

Hi Bernd,

Try to update client to version 7.3.x or later.

Symptoms

Failed backup.

Aborted backup.

Client unable to backup.

Error message: lgto_reauth fail: cannot contact server prog 390103 vers 2 (13)

Cause

This error is caused by authication issues between NetWorker Server 7.3.X server and older NetWorker 7.X clients.

Resolution

Upgrade the client to version 7.3.X or later.

https://solutions.emc.com/emcsolutionview.asp?id=esg90358

Regards.

Luis Rogerio

72 Posts

June 7th, 2011 07:00

we tried but backup with 7.3.2 SP1 hung

14.3K Posts

June 8th, 2011 03:00

All my legacy win2k clients are running 7.4.x and there is no issue.  7.2.2 is way to old...  I do not think that is critical error, but if you can avoud it you should...

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