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June 8th, 2010 03:00

[Solved] problem backup mailbox

Hi

We have a problem for backuping our mailbox.

Server Networker W2K3 SP2 NW 7.3 sp4
Server Notes W2K3 SP2 Domino 8.5.1 NML 3.01

We set this in the nml config
LOTUS
{
PATH="C:\Program Files\Legato\nsr\bin"
Notes_ExecDirectory="C:\Program Files\IBM\Lotus\Domino"
NSR_BACKUP_PATHS="M:\IBM\Lotus\Domino\data"
NSR_SKIPDBERRORS=TRUE
NSR_NO_BUSY_ERRORS=FALSE

few month ago, domino administrator upgraded domino 6.5.4 to 8.5.1

Sometimes, more especially during the weekend, backup failed.

We have this log
" * NOTES: savegrp: suppressed 237 lines of output.
* NOTES: Error returned for C:\WINDOWS\ServicePackFiles\i386\pscript.ntf by Notes API, error = 259 (File does not exist)
* NOTES: beginSave: Skipping database C:\WINDOWS\ServicePackFiles\i386\pscript.ntf since NSR_SKIPDBERRORS is set.
* NOTES: Error returned for M:\IBM\Lotus\Domino\data\admin4.nsf by Notes API, error = 14352 (Backup terminated due to timeout)
* NOTES: Backup failed for M:\IBM\Lotus\Domino\data\admin4.nsf.
* NOTES: Error returned for M:\IBM\Lotus\Domino\data\activity.ntf by Notes API, error = 14352 (Backup terminated due to timeout)
* NOTES: The process 7900 received the signal 0 (C:\Program Files\Legato\nsr\bin\nsrnotesv.exe|1235|22|0)"

We set a timeout 1800 in networker client.
reboot server don't solve the problem
reinstallation of the NML, don't solve the problem
i saw this error but for domino 6 :/

Any idea ?

87 Posts

June 8th, 2010 06:00

Hello,

Specified the option in the files of configuration backup.

NSR_BACKUP_LOTUS_DIR = TRUE

Regards,

87 Posts

June 8th, 2010 06:00

Hello,

Because nsrnml_config use the file and configure the backup with this file and this file specifies the parameter NSR_BACKUP_LOTUS_DIR, this file is in the path where binaries are networker, you make a copy of the file, modify it and the backup command option espeficica i.e.
nsrnotesv -z "C:\\Program Files\\Legato\\nsr\\bin\\nsrnml_conf" and save set specifies NOTES:

Regards,

4 Posts

June 8th, 2010 06:00

Thx for your anwser.

i use this parmeter NSR_BACKUP_PATHS instead of NSR_BACKUP_LOTUS_DIR.

4 Posts

June 9th, 2010 03:00

Hello,

backup command "nsrnotesv.exe -z C:\nml_config.txt" is OK and save set "NOTES:" too

87 Posts

June 9th, 2010 14:00

Hello,

in the file  nml_config.txt write NSR_BACKUP_LOTUS_DIR = TRUE and send backup.

regards,

4 Posts

August 3rd, 2010 02:00

Problem solved

the problem is from notes.ini configuration.for all domino's version.

need setting up notes.ini, add this setting BACKUP_TIMEOUT either increase the time or disabled the timeout with this paramter.

by default, domino has a timeout 15 mn.

http://www-10.lotus.com/ldd/dominowiki.nsf/dx/backup_timeout

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