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10433
Unable to Launch NetWorker Management Console
Guys, any idea/suggestions?
After I enter my login credentials, I am getting this:
"Unable to connect to database"
OK
Internal error: could not get database handle
OK
Unable to launch NetWorker Management Console
OK/Details
-----------------------------------------------------------------------------------------------------
Details:
An error occurred while launching/running the application.
Title: NetWorker Management Console
Vendor: EMC Corporation
Category: Unexpected Error
Unexpected exception: java.lang.NullPointerException
NetWorker Ver. 7.4 - Trying to access console from Win2K3 server.
-----------------------------------------------------------------------------------------------------
Thanks in advance
After I enter my login credentials, I am getting this:
"Unable to connect to database"
OK
Internal error: could not get database handle
OK
Unable to launch NetWorker Management Console
OK/Details
-----------------------------------------------------------------------------------------------------
Details:
An error occurred while launching/running the application.
Title: NetWorker Management Console
Vendor: EMC Corporation
Category: Unexpected Error
Unexpected exception: java.lang.NullPointerException
NetWorker Ver. 7.4 - Trying to access console from Win2K3 server.
-----------------------------------------------------------------------------------------------------
Thanks in advance
ble1
14.3K Posts
1
April 13th, 2008 01:00
IKP1
198 Posts
1
April 13th, 2008 03:00
Check that you don't have any proxy settings that would stop the connection. I have seen on a number of sites in the past 3 months that proxy settings have stopped access to the NMC. Try diasbling the settings and re-connecting.
IKP
fizelsche
37 Posts
1
April 18th, 2008 00:00
you should not have Java 1.6 enabled.
you should look that you exclude the NMC Console Server in the Proxy settings for Firefox, Internet Explorer.....
you should call the Networkteam if they made a proxy.pac file and they should exlude your NMC server in that file to be resolved over the Internet.......
So that's it, but you should also check if the gstd service is running on the NMC Server...
Bye Jens
ble1
14.3K Posts
0
April 18th, 2008 06:00
vietdh
12 Posts
0
September 8th, 2008 19:00
i think you can restart the server.
Biku1
42 Posts
1
September 9th, 2008 09:00
The reason of this error is that '' NMC is not able to contact to its database"
For this you can check the following things:
1)There is ''gstdb'' (Datbase) in the management folder -Check that the folder is fine on the server .
2)Check that the EMC Gst service is running properly on the server .You can also restart that.
3) Check that only the Correct Java version is installed or enabled on the server .If there is two three versions of Java is installed and enabled then also it can create problems.
Hope these will work
Goodluck