Unable to restore VM using VADP proxy

Hi,

Have a look at the 'Recommendations and Considerations' for Image level recovery of a full VM in the NetWorker VMware Integration Guide page 125 to be sure that you have everything setup the way it has to be for this to work.  Check also that your name resolution is working between vCenter, ESX, NetWorker server and proxy.

If it still fails, copy here the full error message you are getting and we'll see if we can figure out what might be the problem.

-Bobby

Hi,

This doesn't tell us what caused the recover failure.  You could check the hostd.log and networkr.raw to see if there is any further info there.  Also, try changing the transport mode to nbd which will rule out the possibility that it's the hotadd that's causing the problem.

-Bobby

Does the VMWare proxy account have permissions to register a new VM on the target?

VADP Recovery Privileges:

Session

• Validate session

Global

• Cancel task
• Licenses
• Log Event
• Settings

Tasks

• Create task
• Update task

Setting Privileges Global

• Cancel task
• License
• Log Event
• Settings

Resource

• Assign virtual machine to resource pool

Datastore

• Allocate space
• Browse datastore
• Low level file operations
• Remove file

Virtual machine>Inventory

• Create new
• Register
• Remove
• Unregister

Virtual machine>Configuration

• Add existing disk
• Add new disk
• Add or Remove device
• Advanced
• Change CPU count
• Change Resource
• Disk change Tracking
• Disk Lease
• Extend virtual disk
• Host USB device
• Memory
• Modify device setting
• Raw device
• Reload from path
• Remove disk
• Rename
• Reset guest information
• Settings
• Swapfile placement
• Upgrade virtual machine compatibility

These configuration only account for recovery settings.

Hope this helps.

Robert

I have the same problem. For many of my VMs, the restore works just fine but for a handful it errors out just like the error message you posted, bar the non-english text.

Since I can restore other VMs, this leads me to the conclusion that I indeed have the correct privileges, there are no firewalls blocking communication and there is nothing systematically wrong with my setup.

I'm currently engaged with support in this matter.I will post any resolution they may come up with,

I may have found the issue. Can you please check in Virtual Center, for the VM(s) in question, the Annotations -> Notes free text field? Do you have any special or non-English characters there?