Mandri

91 Posts

20859

October 23rd, 2013 00:00

Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

I can not run Networker 8.1 and NMM 3.0 and Exchange 2013 provides just such an error:

42960:nsrsnap:Add APPLICATIONS:\Microsoft Exchange 2013 12345678 1

92347:nsrsnap:***************** Snapshot Management operation has started, logging to "C:\Program Files\EMC NetWorker\nsr\logs\nwsnap.raw" *****************10/22/13 16:33:48.753126 [nsr/save/nsrsnap.c 607] Calling nsrrm_host

10/22/13 16:33:48.784328 [nsr/save/nsrsnap.c 878] Calling get_pool_name..

52051:nsrsnap:Printing savecmd=nsrsnap_vss_save after parsing

79549:nsrsnap:[nsr/save/nsrsnap.c 1713] Invoking command: "nsrsnap_vss_save -A optype=pit -A pit_recycle_interval=86400 -A "pit_backup_pool=Default" -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A "NSR_SNAP_TYPE=vss" -A "CIRCULAR_PROMOTION_POLICY=Circular" -A "NSR_ALT_PATH=c:\tmp" -A "NSR_EXCH2010_BACKUP=all" -A "NSR_EXCH2010_DAG=dag.gmntest.local" -A "NSR_EXCH_CHECK=yes" -A "NSR_ESE_UTIL_SEQUENTIAL=False" -A "NSR_ESE_UTIL_THROTTLE=False" -A "NSR_CHECK_JET_ERRORS=all" -A NSR_PARENT_JOBID=58 -b "Default" -c e1.gmntest.local -g "TestGRP" -LL -m e1.gmntest.local -s witness.gmntest.local -l full -q -W 78 -A snap_sessionid=1382448829 "10/22/13 16:33:49.954400 [nsr/save/nsrsnap.c 1730] Calling start_savecmd..

10/22/13 16:33:49.954400 [nsr/save/nsrsnap.c 1743] Calling snap_wait..

10/22/13 16:34:10.017380 [nsr/save/nsrsnap.c 1764] Calling parse_fs_logs_and_prefix..

86745:nsrsnap_vss_save:Version information for C:\Program Files\EMC NetWorker\nsr\bin\nsrsnap_vss_save.exe:

Original file name: nsrsnap_vss_save.exe

Version: 3.0.0.282

Comments: NetWorker Module for Microsoft (x64)

50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: CIRCULAR_PROMOTION_POLICY, may not be supported

50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

50411:nsrsnap_vss_save:nsrsnap_vss_save: Data mover host name not specified. Assuming local host: e1.gmntest.local

89199:nsrsnap_vss_save:nsrsnap_vss_save: Backup is level FULL. Set GLR compatibility to YES.

80276:nsrsnap_vss_save:NMM .. Error: Local retention of snapshots is not allowed unless the Exchange application information variable NSR_EXCH_RETAIN_SNAPSHOTS is present and contains the value "yes". Group: "TestGRP" Snapshot Policy: "1-1-Day-All" Snapshots Per Day: "1" Retain: "1" Backup Snapshots: "All" Level: "full".

80253:nsrsnap_vss_save:NMM.. Unable to continue backup. "APPLICATIONS:\Microsoft Exchange 2013" snapshot policy requirements are not met.

Internal error.

68151 1382448848 2 0 0 7048 6836 0 e1.gmntest.local nsrsnap_vss_save NSR warning 39 nsrsnap_vss_save: Exiting with failure. 0

APPLICATIONS:\Microsoft Exchange 2013: Backup of [APPLICATIONS:\Microsoft Exchange 2013] failed

Responses(19)

CarlosRojas

1.7K Posts

0

October 23rd, 2013 01:00

Hi Mandri,

Can you please paste in here the Application Information parameters you have for that client?

Thank you,

Carlos

Mandri

91 Posts

0

October 23rd, 2013 01:00

Hi, Carlos.

In the attached file contain Application Information & error and screenshot Application Information

2 Attachments

image1.PNG.png

New Text Document (2).txt

CarlosRojas

1.7K Posts

0

October 23rd, 2013 02:00

Hi Mandri,

Couple of things:

1.- Remove the remote user.

2.- If you are not using a proxy host, remove the data mover information as well as the DM port variables.

3.- What is your snapshot policy? If you intend to retain snapshots, you would need to set NSR_EXCH_RETAIN_SNAPSHOTS=yes, otherwise leave it as it is and select serverless backup snapshot policy or select 1-1-day.

Thank you,

Carlos

CarlosRojas

1.7K Posts

0

October 23rd, 2013 03:00

Do you have "checkpoint restart enabled"? If so please disable it.

Also disable "Autorestart" in the group.

Leave "job control" options in the client all unchecked.

Use ONLY the following variables:

NSR_SNAP_TYPE=vss

NSR_ALT_PATH=c:\tmp

NSR_EXCH2010_BACKUP=active

NSR_EXCH2010_DAG=dag.gmntest.local

If still fails please attach the nmm.raw file from the client.

Thank you,

Carlos

Mandri

91 Posts

0

October 23rd, 2013 03:00

Did not help, config and error in attach

5 Attachments

1.PNG.png

New Text Document (3).txt

2.PNG.png

4.PNG.png

3.PNG.png

Mandri

91 Posts

0

October 23rd, 2013 03:00

The problem on the client can? Here still the NMM 3.0 Config Checker client report

EMC Config Checker

EMC ConfigChecker Version: 3.0.0 \| File Version: 3.0.0.282 ntx64 \| Run Mode: Default
Product: NetWorker Module for Microsoft(NMM) \| Version: 3.0.0.Build.282.ntx64 \| Platform: Windows 2012
Checking Application host information...
Info	MACHINE_TYPEMachine type is: May be VirtualSystem Manufacturer: VMware, Inc.System Model: VMware Virtual PlatformNote: If you are using VMware, VMware tools must be installed on this machine. Status: [Installed]
Pass	OS_VER_AND_SP_LEVELHost OS is, Microsoft Windows Server 2012 Standard 6.2.9200
Pass	NETWORK_ADAPTER_STATUSNetwork adapter (1) : [Intel Corporation][10][12] Intel(R) 82574L Gigabit Network ConnectionNet connection status : [2] (0x2) Connected.Config manager error code : [0] (0x0) Device is working properly.Net Connection ID : EthernetMAC Address : 00:50:56:88:62:25DNS Host Name : E1DNS Suffix for this conn. : gmntest.localIP v6 Status : Enabled.--------------------------------
Warning	FIREWALL_STATUSDomain Profile Settings: ONPrivate Profile Settings: ONPublic Profile Settings: ON---------------------------------------Current profile: Domain, State: ON---------------------------------------Firewall is enabled. After installation check for firewall exceptions for NMM.
Warning	SYSTEM_INFOHost Name: E1OS Name: Microsoft Windows Server 2012 StandardOS Version: 6.2.9200 N/A Build 9200OS Manufacturer: Microsoft CorporationOS Configuration: Member ServerOS Build Type: Multiprocessor FreeRegistered Owner: Windows UserRegistered Organization: Product ID: 00183-80001-55167-AA564Original Install Date: 08.08.2013, 16:51:50System Boot Time: 22.10.2013, 20:39:16System Manufacturer: VMware, Inc.System Model: VMware Virtual PlatformSystem Type: x64-based PCProcessor(s): 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 44 Stepping 2 GenuineIntel ~2527 MhzBIOS Version: Phoenix Technologies LTD 6.00, 22.06.2012Windows Directory: C:\WindowsSystem Directory: C:\Windows\system32System Volume: C: [Capacity = 59.66 GB, Free Space = 22.10 GB]Boot Device: \Device\HarddiskVolume1System Locale: uk;UkrainianInput Locale: en-us;English (United States)Time Zone: (UTC+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, VilniusTotal Physical Memory: 6я144 MBAvailable Physical Memory: 2я656 MBVirtual Memory: Max Size: 10я112 MBVirtual Memory: Available: 4я590 MBVirtual Memory: In Use: 5я522 MBPage File Location(s): C:\pagefile.sysDomain: gmntest.localLogon Server: \\GMNDCHotfix(s): 87 Hotfix(s) Installed. [01]: KB2727528 [02]: KB2737084 [03]: KB2742614 [04]: KB2753842 [05]: KB2756872 [06]: KB2757638 [07]: KB2758246 [08]: KB2761094 [09]: KB2764870 [10]: KB2768703 [11]: KB2769034 [12]: KB2769165 [13]: KB2770660 [14]: KB2770917 [15]: KB2771431 [16]: KB2771821 [17]: KB2777166 [18]: KB2779768 [19]: KB2780342 [20]: KB2784160 [21]: KB2785094 [22]: KB2785220 [23]: KB2795944 [24]: KB2798162 [25]: KB2800033 [26]: KB2800088 [27]: KB2802618 [28]: KB2803748 [29]: KB2803821 [30]: KB2805222 [31]: KB2805227 [32]: KB2805966 [33]: KB2807986 [34]: KB2808679 [35]: KB2811660 [36]: KB2812829 [37]: KB2813430 [38]: KB2820197 [39]: KB2820330 [40]: KB2822241 [41]: KB2823516 [42]: KB2829254 [43]: KB2830290 [44]: KB2833958 [45]: KB2835361 [46]: KB2835364 [47]: KB2836988 [48]: KB2839894 [49]: KB2840632 [50]: KB2845187 [51]: KB2845533 [52]: KB2847311 [53]: KB2849470 [54]: KB2849568 [55]: KB2850674 [56]: KB2851234 [57]: KB2855336 [58]: KB2856758 [59]: KB2857645 [60]: KB2861702 [61]: KB2862073 [62]: KB2862330 [63]: KB2862335 [64]: KB2862768 [65]: KB2862772 [66]: KB2862966 [67]: KB2863058 [68]: KB2863725 [69]: KB2864058 [70]: KB2864202 [71]: KB2866029 [72]: KB2868038 [73]: KB2868623 [74]: KB2869628 [75]: KB2870699 [76]: KB2871389 [77]: KB2871777 [78]: KB2876315 [79]: KB2876415 [80]: KB2877211 [81]: KB2879017 [82]: KB2880289 [83]: KB2883150 [84]: KB2883201 [85]: KB2884256 [86]: KB2886439 [87]: KB2889543Network Card(s): 1 NIC(s) Installed. [01]: Intel(R) 82574L Gigabit Network Connection Connection Name: Ethernet DHCP Enabled: No IP address(es) [01]: 192.168.44.3 [02]: fe80::b18e:d24:50ea:420bHyper-V Requirements: A hypervisor has been detected. Features required for Hyper-V will not be displayed.* Current system locale of this machine appears to be Non-English(uk;Ukrainian). *-----------------------------See the notes below...While installing NMM, specify [en-us (English)] character installation path. Non english installation paths are not supported.
Info	CLUSTER_ROLE_STATUSCluster service role state : The Cluster service role is installed, configured, and running on the node.
Pass	MSDTC_SERVICE_STATUSThe Distributed Transaction Coordinator service (MSDTC) is in the "Running" state and set to "Auto" configuration mode.
Pass	VSS_SERVICE_STATUSThe Volume Shadow Copy service (VSS) is in the "Stopped" state and set to "Manual" configuration mode.
Info	VSS_WRITER_LISTWriter name: Task Scheduler Writer is in State: [1] StableWriter name: VSS Metadata Store Writer is in State: [1] StableWriter name: Performance Counters Writer is in State: [1] StableWriter name: System Writer is in State: [1] StableWriter name: Cluster Shared Volume VSS Writer is in State: [1] StableWriter name: Microsoft Exchange Writer is in State: [1] StableWriter name: BITS Writer is in State: [1] StableWriter name: ASR Writer is in State: [1] StableWriter name: IIS Metabase Writer is in State: [1] StableWriter name: Shadow Copy Optimization Writer is in State: [1] StableWriter name: Registry Writer is in State: [1] StableWriter name: COM+ REGDB Writer is in State: [1] StableWriter name: Cluster Database is in State: [1] StableWriter name: IIS Config Writer is in State: [1] StableWriter name: WMI Writer is in State: [1] StableWriter name: MSMQ Writer (MSMQ) is in State: [1] Stable
Info	VSS_PROVIDER_LISTProvider name: Microsoft CSV Shadow Copy Helper Provider of Provider type: Software, Version: 1.0.0.1 is available.Provider name: Microsoft CSV Shadow Copy Provider of Provider type: Software, Version: 1.0.0.1 is available.Provider name: Microsoft File Share Shadow Copy provider of Provider type: Fileshare, Version: 1.0.0.1 is available.Provider name: Microsoft Software Shadow Copy provider 1.0 of Provider type: System, Version: 1.0.0.7 is available.
Pass	VSS_SHADOWSTORAGE_CHECKFor volume: . Used shadow space : 2,17 GB (3%) Allocated shadow space : 2,42 GB (4%) Maximum shadow space : 5,96 GB (10%)Percentage shadow free space available: 60.00%
Info	VSS_SHADOW_COPY_CAPABLE_VOLUMESVolume path: \\?\Volume{138f8107-0018-11e3-93e8-806e6f6e6963}\ Volume name: \\?\Volume{138f8107-0018-11e3-93e8-806e6f6e6963}\Volume path: C:\ Volume name: \\?\Volume{138f8108-0018-11e3-93e8-806e6f6e6963}\-----------------------------See the notes below...Note 1: Volumes listed above(drive letters) should only be used and specified in Savesets for backup.Note 2: Don't mix volumes supported by software and hardware providers in the same saveset.
Info	DISK_AND_DYNAMIC_VOLUME_LIST==========================================-> Listing local disks and their status...==========================================Disk ### Status Size Free Dyn Gpt-------- ------------- ------- ------- --- ---Disk 0 Online 60 GB 1024 KB============================================-> Listing local volumes and their status...============================================Volume ### Ltr Label Fs Type Size Status Info---------- --- ----------- ----- ---------- ------- --------- --------Volume 0 D DVD-ROM 0 B No MediaVolume 1 System Rese NTFS Partition 350 MB Healthy SystemVolume 2 C NTFS Partition 59 GB Healthy Boot============================================No dynamic volumes detected on this machine.============================================Notes: Dynamic volumes backup support(1) NMM support Software or System Provider based backups for the following:-> Dynamic volume on a single disk.-> Dynamic volume spanning multiple disks.(2) NMM does not support NSR Data Mover parameter for dynamic volume configuration.-> For example, hardware provider based transportable snapshots are not supported when the dynamic volumes are on CLARiiON/Symmetrix storage.-> NMM attempts to perform the hardware-based snapshot, but the operation fails during import of the hardware-based snapshot on the proxy backup host.
Info	LIST_MOUNT_POINTSVolumeName along with current mount points are:\\?\Volume{138f8107-0018-11e3-93e8-806e6f6e6963}\* NO MOUNT POINTS *\\?\Volume{138f8108-0018-11e3-93e8-806e6f6e6963}\C:\\\?\Volume{138f810d-0018-11e3-93e8-806e6f6e6963}\A:\\\?\Volume{138f810c-0018-11e3-93e8-806e6f6e6963}\D:\
Info	DATA_DEDUPLICATION_VOLUME_CHECK"Data Deduplication" Role is not enabled on this server.Backup of data residing on "Data Deduplication" volumes are not supported.
Info	SERVER_ROLES_FEATURESThe following roles and features are enabled on this machine:------------ ---- ------------- File And Storage Services FileAndStorage-Services Installed File and iSCSI Services File-Services Installed File Server FS-FileServer Installed Storage Services Storage-Services Installed Web Server (IIS) Web-Server Installed Web Server Web-WebServer Installed Common HTTP Features Web-Common-Http Installed Default Document Web-Default-Doc Installed Directory Browsing Web-Dir-Browsing Installed HTTP Errors Web-Http-Errors Installed Static Content Web-Static-Content Installed HTTP Redirection Web-Http-Redirect Installed Health and Diagnostics Web-Health Installed HTTP Logging Web-Http-Logging Installed Logging Tools Web-Log-Libraries Installed Request Monitor Web-Request-Monitor Installed Tracing Web-Http-Tracing Installed Performance Web-Performance Installed Static Content Compression Web-Stat-Compression Installed Dynamic Content Compression Web-Dyn-Compression Installed Security Web-Security Installed Request Filtering Web-Filtering Installed Basic Authentication Web-Basic-Auth Installed Client Certificate Mapping Authentication Web-Client-Auth Installed Digest Authentication Web-Digest-Auth Installed Windows Authentication Web-Windows-Auth Installed Application Development Web-App-Dev Installed .NET Extensibility 4.5 Web-Net-Ext45 Installed ASP.NET 4.5 Web-Asp-Net45 Installed ISAPI Extensions Web-ISAPI-Ext Installed ISAPI Filters Web-ISAPI-Filter Installed Management Tools Web-Mgmt-Tools Installed IIS Management Console Web-Mgmt-Console Installed IIS 6 Management Compatibility Web-Mgmt-Compat Installed IIS 6 Metabase Compatibility Web-Metabase Installed IIS 6 Management Console Web-Lgcy-Mgmt-Console Installed IIS 6 WMI Compatibility Web-WMI Installed Management Service Web-Mgmt-Service Installed .NET Framework 4.5 Features NET-Framework-45-Features Installed .NET Framework 4.5 NET-Framework-45-Core Installed ASP.NET 4.5 NET-Framework-45-ASPNET Installed WCF Services NET-WCF-Services45 Installed HTTP Activation NET-WCF-HTTP-Activation45 Installed Message Queuing (MSMQ) Activation NET-WCF-MSMQ-Activation45 Installed Named Pipe Activation NET-WCF-Pipe-Activation45 Installed TCP Activation NET-WCF-TCP-Activation45 Installed TCP Port Sharing NET-WCF-TCP-PortSharing45 Installed Failover Clustering Failover-Clustering Installed Ink and Handwriting Services InkAndHandwritingServices Installed Media Foundation Server-Media-Foundation Installed Message Queuing MSMQ Installed Message Queuing Services MSMQ-Services Installed Message Queuing Server MSMQ-Server Installed Remote Server Administration Tools RSAT Installed Feature Administration Tools RSAT-Feature-Tools Installed Failover Clustering Tools RSAT-Clustering Installed Failover Cluster Management Tools RSAT-Clustering-Mgmt Installed Failover Cluster Module for Windows PowerShell RSAT-Clustering-PowerShell Installed Failover Cluster Automation Server RSAT-Clustering-AutomationServer Installed Failover Cluster Command Interface RSAT-Clustering-CmdInterface Installed Role Administration Tools RSAT-Role-Tools Installed AD DS and AD LDS Tools RSAT-AD-Tools Installed Active Directory module for Windows PowerShell RSAT-AD-PowerShell Installed AD DS Tools RSAT-ADDS Installed Active Directory Administrative Center RSAT-AD-AdminCenter Installed AD DS Snap-Ins and Command-Line Tools RSAT-ADDS-Tools Installed RPC over HTTP Proxy RPC-over-HTTP-Proxy Installed Telnet Client Telnet-Client Installed User Interfaces and Infrastructure User-Interfaces-Infra Installed Graphical Management Tools and Infrastructure Server-Gui-Mgmt-Infra Installed Desktop Experience Desktop-Experience Installed Server Graphical Shell Server-Gui-Shell Installed Windows Identity Foundation 3.5 Windows-Identity-Foundation Installed Windows PowerShell PowerShellRoot Installed Windows PowerShell 3.0 PowerShell Installed Windows PowerShell ISE PowerShell-ISE Installed Windows Process Activation Service WAS Installed Process Model WAS-Process-Model Installed Configuration APIs WAS-Config-APIs Installed WoW64 Support WoW64-Support Installed
Checking NMM Software Components... [POST INSTALL MODE = NMM version choosen to check against is equal or lesser than the NMM version already installed]
Pass	NMM_INSTALL_CHECKProduct: NetWorker Module for Microsoft, Version: 3.0 is installed.
Pass	NSRPSD_SERVICE_STATUSThe NetWorker PowerSnap Service service (nsrpsd) is in the "Running" state and set to "Auto" configuration mode.
Pass	RMAGENTPS_SERVICE_STATUSThe Replication Manager Client for RMAgentPS service (RMAgentPS) is in the "Running" state and set to "Auto" configuration mode.
Pass	NETWORKER_INSTALL_CHECKProduct: NetWorker (Client), Version: 8.1 is installed.
Pass	NSREXECD_SERVICE_STATUSThe NetWorker Remote Exec Service service (nsrexecd) is in the "Running" state and set to "Auto" configuration mode.
Application Host Configuration items you should check manually...
Manual	NETWORKER_SOFTWARENetWorker Software Checklist-> NMM 3.0 can be installed on NetWorker Client or Storage Node : version* 8.1.0 and laterBottom line : NetWorker Server and storage node version 8.1.0 and later will support all features
Manual	NETWORKER_LICENSESNetWorker Licenses-> NMM Client License-> NW Client License
Manual	WINDOWS_JUNCTION_POINTS_BACKUP_SUPPORTBackup and Restores of Windows Junction Points(Reparse Points) are not supported.-> Make sure that the saveset path(s) specified for backup are not resideing on Junction Points.-> For any supported application backups, make sure that the application files that will get included as part of backup does not reside on a Junction Point.-> Any configuration which includes files on a Junction Point as part of Backup or Restore operatoin is not supported.
Manual	NETWORKER_DSN_IN_CLUSTER_CONFIGURATIONS Dedicated Storage Node(DSN) configuration on Cluster For Microsoft SQL:-> On the NetWorker server, create one DSN using Active node name.[say rd=joy-flora.joy.com:c:\dev]-> Create another DSN using passive node name [say rd=joy-fauna.joy.com:c:\dev]-> In the Virtual SQL NetWorker client resource, select Globals (2 of 2) > Storage Node column, specify "curphyhost" (with out quotes)-> Make sure you have a local device in the configured storage pool for bootstrap and index backups.For Exchange 2007 CCR:-> Configure CCR setup with two mailbox servers.-> Create two nodes, for example Node1 and Node2, and virtual client resources by using NMC.-> Create a DSN device for Node1. e.g.: rd=Node1[FQDN]:C:\Device1-> Create a DSN device for Node2. e.g.: rd=Node2[FQDN]:C:\Device2-> Under Node1 client properties, select Globals (2 of 2) > Storage Node column, specify "Node1" (with out quotes).-> Under Node2 client properties, select Globals (2 of 2) > Storage Node column, specify "Node2" (with out quotes).-> Now under virtual client properties, select Globals (2 of 2) > Storage Node column, specify "curphyhost" (with out quotes).-> Make sure you have a local device in the configured storage pool for bootstrap and index backups.
Manual	BACKUP_PRODUCT_CHECKCheck if any other backup product installed on same machine and verify compatibility.
Manual	BITLOCKER_ENC_SUPPORTBitlocker encryption is not supported.
Manual	NW_GROUP_INACTIVITYNetWorker Group inactivity timeout should be set to 0.
Manual	SW_HW_BACKUPS_SUPPORTMixing Software and H/W provider will cause backups to fail.
Manual	UNSUPPORTED_CHARACTERS_IN_SAVESETSNMM savesets containing one or more special characters from the list below are not supported.<>$'"&/\Note 1: '\' is allowed only as a separator or escape character in the saveset string. If any of the saveset component like a SQL server or Exchange database name contains '\', that component can't be specified as part of an NMM saveset.Note 2: The backups will fail if any of the specified special characters are present in the savesets.
Manual	INSTALL_PATH_LANGNMM supports English only installation paths. Do not install NMM in non-english directory path.
Manual	MSDTC_SERVICE_DEPENDENCIESMicrosoft Distributed Transaction Coordinator Service Dependencies for cluster setups-> For EMC Hardware VSS backups, EMC Solution Enabler(SE) Installation requires MSDTC service to be running on the same cluster node where installation is being run.
Checking Exchange Configuration..
Pass	EXCHANGE_NAMEExchange 2013 version [15.00.0712.000] is installed.The supported version of Exchange is installed.
Pass	LIBRARY_VERSIONThe Library Messaging API and Collaboration Data Objects 1.2.1, Version: 6.5.8320.0 is installed.
Pass	PART_OF_DOMAINThe machine is in "gmntest.local" domain.
Pass	CREDENTIALS_CHECKActive Directory credentials validation for Exchange is successful.
Pass	USER_MAILBOX_CHECKA mailbox corresponding to the user admin@gmntest.local is configured.
Pass	USER_SEND_AS_RECEIVE_AS_CHECKUser [admin@gmntest.local] have Send-As and Receive-As permission as required.
Manual	USER_PRIVILEGES_CHECKUSER INFORMATION----------------User Name SID============= ==============================================gmntest\admin S-1-5-21-3031572255-3995278650-1553776973-1107GROUP INFORMATION-----------------Group Name Type SID Attributes==================================================== ================ ============================================== ===============================================================Everyone Well-known group S-1-1-0 Mandatory group, Enabled by default, Enabled groupBUILTIN\Users Alias S-1-5-32-545 Mandatory group, Enabled by default, Enabled groupBUILTIN\Administrators Alias S-1-5-32-544 Mandatory group, Enabled by default, Enabled group, Group ownerNT AUTHORITY\INTERACTIVE Well-known group S-1-5-4 Mandatory group, Enabled by default, Enabled groupCONSOLE LOGON Well-known group S-1-2-1 Mandatory group, Enabled by default, Enabled groupNT AUTHORITY\Authenticated Users Well-known group S-1-5-11 Mandatory group, Enabled by default, Enabled groupNT AUTHORITY\This Organization Well-known group S-1-5-15 Mandatory group, Enabled by default, Enabled groupLOCAL Well-known group S-1-2-0 Mandatory group, Enabled by default, Enabled groupGMNTEST\squid Group S-1-5-21-3031572255-3995278650-1553776973-2271 Mandatory group, Enabled by default, Enabled groupGMNTEST\Ђ¤¬ЁЁбва в®ал ¤®¬Ґ Group S-1-5-21-3031572255-3995278650-1553776973-512 Mandatory group, Enabled by default, Enabled groupGMNTEST\testgroup Group S-1-5-21-3031572255-3995278650-1553776973-2230 Mandatory group, Enabled by default, Enabled groupGMNTEST\CSAdministrator Group S-1-5-21-3031572255-3995278650-1553776973-2245 Mandatory group, Enabled by default, Enabled groupGMNTEST\RTCUniversalServerAdmins Group S-1-5-21-3031572255-3995278650-1553776973-2239 Mandatory group, Enabled by default, Enabled groupGMNTEST\RTCUniversalGlobalWriteGroup Group S-1-5-21-3031572255-3995278650-1553776973-2233 Mandatory group, Enabled by default, Enabled groupGMNTEST\CSServerAdministrator Group S-1-5-21-3031572255-3995278650-1553776973-2251 Mandatory group, Enabled by default, Enabled groupGMNTEST\Ђ¤¬ЁЁбва в®ал ЇаҐ¤ЇаЁпвЁп Group S-1-5-21-3031572255-3995278650-1553776973-519 Mandatory group, Enabled by default, Enabled groupGMNTEST\Exchange Servers Group S-1-5-21-3031572255-3995278650-1553776973-2219 Mandatory group, Enabled by default, Enabled groupGMNTEST\Organization Management Group S-1-5-21-3031572255-3995278650-1553776973-2208 Mandatory group, Enabled by default, Enabled groupGMNTEST\RTCUniversalGlobalReadOnlyGroup Group S-1-5-21-3031572255-3995278650-1553776973-2232 Mandatory group, Enabled by default, Enabled groupGMNTEST\Ђ¤¬ЁЁбва в®ал беҐ¬л Group S-1-5-21-3031572255-3995278650-1553776973-518 Mandatory group, Enabled by default, Enabled groupGMNTEST\Managed Availability Servers Group S-1-5-21-3031572255-3995278650-1553776973-2291 Mandatory group, Enabled by default, Enabled groupGMNTEST\RTCUniversalUserReadOnlyGroup Group S-1-5-21-3031572255-3995278650-1553776973-2235 Mandatory group, Enabled by default, Enabled groupGMNTEST\RTCUniversalServerReadOnlyGroup Group S-1-5-21-3031572255-3995278650-1553776973-2234 Mandatory group, Enabled by default, Enabled groupGMNTEST\ѓагЇЇ б § ЇаҐйҐЁҐ¬ аҐЇ«ЁЄ жЁЁ Ї а®«Ґ© RODC Alias S-1-5-21-3031572255-3995278650-1553776973-572 Mandatory group, Enabled by default, Enabled groupMandatory Label\High Mandatory Level Label S-1-16-12288 Mandatory group, Enabled by default, Enabled group, Local GroupPRIVILEGES INFORMATION----------------------Privilege Name Description State=============================== ========================================= ========SeIncreaseQuotaPrivilege Adjust memory quotas for a process DisabledSeSecurityPrivilege Manage auditing and security log DisabledSeTakeOwnershipPrivilege Take ownership of files or other objects DisabledSeLoadDriverPrivilege Load and unload device drivers DisabledSeSystemProfilePrivilege Profile system performance DisabledSeSystemtimePrivilege Change the system time DisabledSeProfileSingleProcessPrivilege Profile single process DisabledSeIncreaseBasePriorityPrivilege Increase scheduling priority DisabledSeCreatePagefilePrivilege Create a pagefile DisabledSeBackupPrivilege Back up files and directories DisabledSeRestorePrivilege Restore files and directories DisabledSeShutdownPrivilege Shut down the system DisabledSeDebugPrivilege Debug programs DisabledSeSystemEnvironmentPrivilege Modify firmware environment values DisabledSeChangeNotifyPrivilege Bypass traverse checking EnabledSeRemoteShutdownPrivilege Force shutdown from a remote system DisabledSeUndockPrivilege Remove computer from docking station DisabledSeManageVolumePrivilege Perform volume maintenance tasks DisabledSeImpersonatePrivilege Impersonate a client after authentication EnabledSeCreateGlobalPrivilege Create global objects EnabledSeIncreaseWorkingSetPrivilege Increase a process working set DisabledSeTimeZonePrivilege Change the time zone DisabledSeCreateSymbolicLinkPrivilege Create symbolic links DisabledUSER CLAIMS INFORMATION-----------------------User claims unknown.Kerberos support for Dynamic Access Control on this device has been disabled.
Pass	IS_DLL_REGISTEREDThe dll[libnmexchmgmt.dll] is properly registered.
Pass	EXCHANGE_NMM_SERVICES"Replication Manager Exchange Interface" service is present with required mode.
Pass	EXCHANGE_NMM_REGISTRY_KEYSNecessary Exchange registry keys for NMM were found successfully.
Configuration items you should check manually for Exchange...
Manual	RDB_NON_ENGLISH_CHECKFor RDB restores to be successful in non-English environments, for each user account being used to restore data please set the desired language under the following locations using the Control Panel->Regional and Language Options:Bookmark Formats - FormatBookmark Location - CurrentLocationBookmark Administrative - Language for non-unicode programs (system locale)
Manual	EXCHANGE_GLR_RESTORE_REQUIREMENTFor Exchange GLR Restores to be successful, make sure that the device resource has a value for max sessions and target sessions set to atleast 2 or more.
Manual	NSR_ALT_PATH_CHECKBefore starting backup, make sure that the path provided for NSR_ALT_PATH is valid.
Manual	NO_DSN_SUPPORTExchange 2010 DAG does not support Dedicated Storage Node [DSN] backup.
Manual	DB_BACKUP_STATE_CHECKMake sure that the databases in the DAG are in healthy and mounted state before running the backup.
Manual	DAG_CLIENT_FQDN_CHECKMake sure that the client resource created for DAG is with FQDN.
Manual	DAG_RECOVERY_DB_WHERE_DB_MOUNTED_CHECKDuring recovery in DAG, check the node on which the mailbox database is mounted. Recovery is only possible on a DAG node where mailbox database is mounted.
Manual	RDB_RESTORE_MAILBOX_CHECKMake sure that the logged in user has a mailbox for RDB recovery.
Manual	DAG_RECOVERY_REPLICATION_SUSP_CHECKDuring recovery in DAG environment, replication should be in suspended state.
Manual	DAG_NAME_PINGABLE_CHECKMake sure that the DAG name can be pinged.
Manual	DB_EXCH_DB_RESTORE_OVERWRITABLE_CHECKMake sure that the DB to be restored is in over-writable state.

Mandri

91 Posts

0

October 23rd, 2013 04:00

I am attach the nmm.raw file from the client.

1 Attachment

nmm.raw

Mandri

91 Posts

0

October 23rd, 2013 06:00

Carlos, and you can prompt where it is switched off or changes?

as I established NSR_EXCH_RETAIN_SNAPSHOTS=no and result the same

CarlosRojas

1.7K Posts

0

October 23rd, 2013 06:00

Mandri,

You still have not selected the snapshot policy correctly:

Error: Local retention of snapshots is not allowed unless the Exchange application information variable NSR_EXCH_RETAIN_SNAPSHOTS is present and contains the value "yes"

I'll investigate about the failure a bit further.

Thank you,

Carlos

CarlosRojas

1.7K Posts

1

October 23rd, 2013 07:00

Hi Mandri

If you snapshot policy is as follows:

Snaphost=1

Retain=0

Backup=all

Expiration=day

then you do NOT have to set retain snapshots=yes, and no need to set it to No either, just don't add that variable, as the default is No.

Thank you,

Carlos

Mandri

91 Posts

0

October 23rd, 2013 11:00

Settings didn't yield result, the same error:

50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

AkshayB1

17 Posts

0

October 31st, 2013 10:00

Hello,

NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

This means that browse and retention policy overrides have been provided in the Advanced tab of the Group Properties.

Solution. Please remove the overrides and re-run the backup it will work.

Mandri

91 Posts

0

November 1st, 2013 02:00

Good afternoon. By default these parameters and so are absent. If to define them - the mistake too is.

sddc_guy

159 Posts

1

November 7th, 2013 06:00

Just select Snapshot policy "rollover only"

Should work than.

I assume you are doing Software VSS with exchange. Thats the right one to pick.

Mandri

91 Posts

0

October 9th, 2014 07:00

Hello!

I put a new version of networker 8.2 and ran a test backup of the virtual machine in Hyper-V cluster servers (2012R2).

Get the following Error:

79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

92347:nsrsnap:***************** Snapshot Management operation has started, logging to "C:\Program Files\EMC NetWorker\nsr\logs\nwsnap.raw" *****************10/09/14 16:59:44.459444 [nsr/save/nsrsnap.c 611] Calling nsrrm_host

10/09/14 16:59:44.490694 [nsr/save/nsrsnap.c 886] Calling get_pool_name..

52051:nsrsnap:Printing savecmd=nsrsnap_vss_save after parsing

10/09/14 16:59:44.678202 [nsr/save/nsrsnap.c 1693] Calling snap_wait..

APPLICATIONS:\Microsoft Hyper-V\IT-TESTXP

10/09/14 17:00:29.820689 [nsr/save/nsrsnap.c 1714] Calling parse_fs_logs_and_prefix..

107092:nsrsnap_vss_save:Version information for C:\Program Files\EMC NetWorker\nsr\bin\nsrsnap_vss_save.exe: Original file name: nsrsnap_vss_save.exe Version: 8.2.0.1.479 Comments: Supporting Microsoft Volume Shadow Copy Service

102357:nsrsnap_vss_save:Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

102345:nsrsnap_vss_save:Data mover host name not specified. Assuming local host: dc-ch2b3-hv.HOME.LOCAL

102338:nsrsnap_vss_save:Backup is level FULL. Set GLR compatibility to YES.

85460:nsrsnap_vss_save:NMM .. Valid snapshot policy for Federated backup. Group: "Hyperv-V Backup" Snapshot Policy: "RolloverOnly" Snapshots Per Day: "1" Retain: "0" Backup Snapshots: "All" Level: "full".

This is a federated backup for Hyper-V CSV.

Non-CSV VMs, Application savesets and other File System savesets will be skipped from the backup operation.

The list of Modified Proxy Server are:

DC-CH2B2-HV.HOME.LOCAL

63320:nsrsnap_vss_save:NMM has detected that no valid saveset entries have been requested.

NMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.

96821:nsrsnap_vss_save:NMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.

Internal error.

102333 1412863228 3 0 0 6608 4068 0 dc-ch2b3-hv.HOME.LOCAL nsrsnap_vss_save NSR error 21 Exiting with failure. 0

APPLICATIONS:\Microsoft Hyper-V\IT-TESTXP: Backup of [APPLICATIONS:\Microsoft Hyper-V\IT-TESTXP] failed

Changing the Snapshot policy option "rollover only-get the same error. Please help!

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