VADP backup fails with Unable to find the VM

Question

Hi community,

I received an error message while backing up some VADP clients. backup of virtual machine fails with the following error:

Application information attribute VADP_VM_NAME for client conxc001 is set to conxc001.local.com.
Trying to connect to the VM using VM name conxc001.local.com.
80398:nsrvadp_save: Unable to find the VM with VM name: conxc001.local.com
Temporary directory 'c:\mnt\conxc001>' for VADP deleted.

NetWorker Server is the proxy host : Windows 2008 R2 and networker 7.6.3

Appreciate your help

Mourad

Bebo2k · Accepted Answer

Forget to mention that VADP_VM_NAME is case-sensitive. For example, if the VM host name is upper-case (such as SUSE11-X86), the value of VADP_VM_NAME must be set to SUSE11-X86. Also, if the name entered for VADP_VM_NAME contains spaces, the name must be contained within quotation marks (for example, VADP_VM_NAME="this is my vm name")

Thanks,

Ahmed Bahaa

MouradM · Answer

Thank you Ahmed, that was the VADP_VM_NAME case sensitive, after changing the name the error disappeared. Mourad

Bebo2k · Answer

Hi Mourad,

Ensure that you created the Virtual Machine client instance using the actual name or DNS name. Do not use the inventory name which is only meant for vCenter management as Inventory names are not DNS resolvable

In the application information attribute VADP_VM_NAME= use the Actual name/DNS Name

Please check the following Powerlink articles as well for this error:

https://solutions.emc.com/emcsolutionview.asp?id=esg123572

https://solutions.emc.com/emcsolutionview.asp?id=esg124561

Thanks,

Ahmed Bahaa

NetWorker

VADP backup fails with Unable to find the VM

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