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January 10th, 2023 01:00

backup failing only on (/) RPC send operation failed; peer = 10.47.18.3:8000, errno = Brok

Hello ,

 

I got this error message :

76677:save: RPC send operation failed; peer = 10.47.18.3:8000, errno = Broken pipe
174918:save: Step (6 of 6) for PID-17635: Unable to complete the backup. See the savegrp log to track the closure steps of the backup.
141414:save: The connection to the NetWorker server or storage node was lost before the save operation completed: Broken pipe

 

the backup server is windows server , the client is linux distribution .

It is only failing for root save set ( "/")

Other save sets are backed up successfully. 

 

Do you have any ideas ? 

2.4K Posts

January 10th, 2023 03:00

You got the answer already with the last statement - there obviously appeared a (temporary) disconnection during the backup.

What is the result of a retry?

 

January 10th, 2023 04:00

Hello ,

 

after a retry , it is always failing with same eror message.

2.4K Posts

January 10th, 2023 04:00

If the problem still re-occurs with the same message, I guess that there is a 'network related problem'. It looks like the connection is cut after a certain period of time ... for whatever reason.

If / is the largest save set/file system all other may have ended successfully already before the time expired.

 

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