cannot update EBR configuration

Hi,

not sure whether I understood the your requirement correct. But if you're changing the password of the vCenter user used for the EBR integration I suggest the following workflow:

1. In the EBR GUI (Status tab): Check the status of the EBR Services (all should run, also the "Backup scheduler").
2. Configuration tab: “Click to modify vCenter configuration”
3. Enter the EBR password
4. Enter the vCenter password (if you're using a SSO host, please use the SSO IP, please think about adding "@vsphere.local" if needed, check the required vCenter user account privileges)
5. Afterwards the EBR will restart and reintegrate into NetWorker and vCenter.

Are you executing those steps and afterwards you receive the "EBR: Validate vCenter credentials failed" message?

For further investigation you might think about creating a new vCenter user account (check "NetWorker and VMware Integration Guide.pdf")

Regards

Michael

hi Michael,

     yes, i have done the steps that you recommend, and i receive error: EBR: Validate vCenter credentials failed.

Vcenter user has full permission and it work fine before.

tks

Hi,

could it be, that the vCenter was updated meanwhile (after last successful login)? E. g. from vCenter 5.1 to vCenter 5.5?

Regards

Michael

Hi,

with my current setup (NW 8.2.3.5, VBA-1.1.3.7 with VBA-1.1.3.7-Bravo-TLA path) I had the same issue. It was caused by a temporary not working DNS server.

Regards

Michael