cobbler1
2 Bronze

have upgraded to NW 8.1 now getting DefaultReportHome task errors in message log, what is this and how do i fix it

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I have upgraded to NW 8.1 now getting DefaultReportHome task errors in message log, what is this and how do i fix it

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christopher_ime
4 Ruthenium

Re: have upgraded to NW 8.1 now getting DefaultReportHome task errors in message log, what is this and how do i fix it

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Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility.  Questions written to the users' own "Discussions" space don't get the same amount of attention and questions can go unanswered for a long time.

You can do so by selecting "Move" under ACTIONS along the upper-right.  Then search for and select: "Networker Support Forum" which would be the most relevant for this question.

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christopher_ime
4 Ruthenium

Re: have upgraded to NW 8.1 now getting DefaultReportHome task errors in message log, what is this and how do i fix it

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Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility.  Questions written to the users' own "Discussions" space don't get the same amount of attention and questions can go unanswered for a long time.

You can do so by selecting "Move" under ACTIONS along the upper-right.  Then search for and select: "Networker Support Forum" which would be the most relevant for this question.

View solution in original post

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TimQuan
4 Beryllium

Re: have upgraded to NW 8.1 now getting DefaultReportHome task errors in message log, what is this and how do i fix it

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Are you backing up file system or database?

What save sets are you backing up?

Can you paste the exact wording of the error message?

cobbler1
2 Bronze

Re: have upgraded to NW 8.1 now getting DefaultReportHome task errors in message log, what is this and how do i fix it

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Hi Tim,

This is the message in NW log

09/09/2013 08:00:00 nsrd Task Manager Info: Starting 'NSR task' 'DefaultReportHomeTask'

09/09/2013 08:00:00 nsrd Task Manager Critical: 'NSR task' 'DefaultReportHomeTask' failed: Unable to process resource: Skipping this task based on schedule.

09/09/2013 08:00:00 nsrd Scheduled resource list: NSR task DefaultReportHomeTask exited with return code 1.

Regards Keith

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TimQuan
4 Beryllium

Re: have upgraded to NW 8.1 now getting DefaultReportHome task errors in message log, what is this and how do i fix it

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DefaultReportHomeTask is the report home feature.This connection enables the delivery of NetWorker configuration information to EMC Support when a default notification is triggered by an event in the NetWorker software. No other information or client data is sent to EMC Support.By default, when a NetWorker event is triggered, an email is sent that includes the NSR RAP attribute data.

"Skipping this task based on schedule" seems to be normal because it indicates it is skipped according to the schedule.

It is not an error and you can safely ignore this message as it will not affect your backup tasks.

cobbler1
2 Bronze

Re: have upgraded to NW 8.1 now getting DefaultReportHome task errors in message log, what is this and how do i fix it

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Hi Tim,

Thanks for that much appreciated

Regards Keith

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CarlosRojas
4 Germanium

Re: have upgraded to NW 8.1 now getting DefaultReportHome task errors in message log, what is this and how do i fix it

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Hi Keith,

You can disable ReportHome feature as follows:

To disable the report home feature:


1. From the NetWorker server, type the following to start the nsradmin interface:


nsradmin


2. At the nsradmin prompt, type:

print type: NSR task; name: DefaultReportHomeTask

3. Edit the autostart attribute of the DefaultReportHomeTask resource and set it to


Disabled:

update autostart: Disabled

4. Type the following command to review the resource update:

print

5. Quit nsradmin.

Thank you,

Carlos

cobbler1
2 Bronze

Re: have upgraded to NW 8.1 now getting DefaultReportHome task errors in message log, what is this and how do i fix it

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Thanks Carlos problem resolved

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TimQuan
4 Beryllium

Re: have upgraded to NW 8.1 now getting DefaultReportHome task errors in message log, what is this and how do i fix it

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Hi Keith,

It you think the replies are helpful to you, can you please mark them as "Correct Answer" or "Helpful Answer" so that others can easily find the useful information if they encouter the same issue? Thanks.

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