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J

1472

May 17th, 2010 10:00

"Jukebox `SILOSTK', media `D00062' is already being loaded or unloaded."

Hi all

First of all, excuse my english. I'm currently having the following message on the Networker console (Legato Networker 7.4 sp2) when the system is trying to load tapes:

cancellation: none;
             completion code: ;
               error message: \
"Jukebox `SILOSTK', media `D00062' is already being loaded or unloaded.",
"Jukebox `SILOSTK', media `D00062' is already being loaded or unloaded.";
                 last update: 1274116423;
                    messages: ;
                        name: SILOSTK;
          operation instance: 526;
            operation source: nsrd jb op;
                    progress: retryable;
             prompt response: ;
                      prompt: ;
                  start time: 1274116417;
                      status: retryable

Someone knows how to solve this? I'm rookie with networker.

Thanks in advance

334 Posts

May 17th, 2010 12:00

Hello!

This can be a valid and normal message.  A Silo can take a long time to load a tape and if someone else needs the same tape at that time, you could get this message.  Timeout is set by default to 30 minutes.  After that, any load or unload operation in progress will be aborted.  The time can be changed manually if needed.

Hope this helps.

Allan

May 17th, 2010 13:00

I think that the message take more than 30 minutes, but I will be monitoring. Is there something else that can be causing this message?

Thanks again

334 Posts

May 17th, 2010 14:00

Hi Juan,

I'm moving this over to the support area.  Hopefully you'll get additional insight here.

Thanks!

Allan

May 24th, 2010 13:00

Thanks!

Israel

14.3K Posts

June 3rd, 2010 03:00

I don't remember ever seeing this with silo.. but to be sure, you can connect to silo station and check the log for the given volume to verify where it is and what is the current status.

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