Unsolved
This post is more than 5 years old
96 Posts
0
3285
save set restore fails for linux vm guest
Hi All,
I have recently tested a save set restore of VADP backup of a linux vm gust
The first error i encountered was that the NetWorker gui would crash when attempting the restore from the proxy server
save set restores of my ,uch smaller windows vm guest work perfectly
My NetWorker server version, clients and proxy servers are running 7.6.3
EMC then advised that i should upgrade the proxy server to version 8.0 - this resolved the NetWorker gui crash when attempting the restore
after i upgraded the proxy server to 8.0 the gui would not crash but reports a different error now:
6211 1346906336 2 0 0 6556 5640 0 proxyserver.com winworkr NSR warning 2 %s 1 0 28 Start time: 9/6/2012 6:38 AM
6211 1346906336 2 0 0 6556 5640 0 proxyserver.com winworkr NSR warning 2 %s 1 0 74 Recovering files of client 'linuxguest.net' from server 'backupserver.net'.
6211 1346906338 2 0 0 6556 5640 0 proxyserver.com winworkr NSR warning 2 %s 1 0 36 Connecting to host 196.1.01.00:443.
6211 1346906341 2 0 0 6556 5640 0 proxyserver.com winworkr NSR warning 2 %s 1 0 234 Recovering to original VC system.
Recovering to remote/new ESX host system.
libCURL SSL support is ENABLED
NetWorker install path: D:\Services\nsr\.
88342:nsrvadp_recover: Cannot fetch 'NSR hypervisor' resource for VC '196.1.012.03'. 6211 1346906341 2 0 0 6556 5640 0 proxyserver.com winworkr NSR warning 2 %s 1 0 37 Restore of virtual machine failed!...
6211 1346906341 2 0 0 6556 5640 0 proxyserver.com winworkr NSR warning 2 %s 1 0 36 Completion time: 9/6/2012 6:39:01 AM
6211 1346906341 2 0 0 6556 5640 0 proxyserver.com winworkr NSR warning 2 %s 1 0 45 Total time taken: 0 hr(s) 00 min(s) 03 sec(s)
has anyone seen this error before or have an idea of what could be causing this ?
I have tried upgrading the vcenter server to version 8.0 as well - but still the same
Thanks
Umraan
nmc2
268 Posts
0
September 10th, 2012 23:00
88342:nsrvadp_recover: Cannot fetch 'NSR hypervisor' resource for VC '196.1.012.03'. 6211 1346906341 2 0 0 6556 5640 0 proxyserver.com winworkr NSR warning 2 %s 1 0 37 Restore of virtual machine failed!...
As per this error message it looks like problem with Hypervisor resource. Please verify hypervisor user name and password.
Also verify if this is happening for other client restores as well.
Regards,
Prajith
nmc2
268 Posts
0
September 11th, 2012 00:00
On NW release notes, i see issue number : NW136650, which shows similar issue. This is fixed in Networker 8.0.
I think that is the reason, engineer is suggesting you to upgrade NetWorker.
https://support.emc.com/docu41459_NetWorker-8.0-Release-Notes.pdf
Page number 22.
I have not tested this yet.
I will be able to suggest you more after testing.
Regards,
Prajith
Umraan
96 Posts
0
September 11th, 2012 00:00
Hi Prajith,
Thanks for your response.
No we do not receive this error with windows vm guest save set restores. – windows save set restores work perfectly
The gui would crash when I try to restore the Linux guest but does not crash when I restore windows guest
I then tried to upgrade the storage node to 8.0 and that’s the error I received for both windows and linux guests
the support person who assisted me advised that I should upgrade the NetWorker server to 8.0 as well.
Do you think this would help ???
Regards
Umraan
ksouvanlasy2
11 Posts
0
October 23rd, 2012 12:00
Hi ,
I'am facing the same issue, while backup and recovering at file level just work fine ....
Can you tell me what is the release of VMConverter Stand Alone that you've istalled ?
Thanks
Bebo2k
544 Posts
0
October 23rd, 2012 13:00
Hi Kham,
Do you have it with Networker 8.0 on the server and proxy host as well ? Also what is the vsphere version you had ?
Please open a new thread with more details.
Thanks,
Ahmed Bahaa
Umraan
96 Posts
0
October 23rd, 2012 22:00
Hi Kham,
Version 8 did not solve my issue, and EMC could also not find the cause in enough time for me to restore the server at a new site
we did find an alternate way to move the server from the old site to the new site – by vmotioning the server to a micro-server and then shipped the micro-server to the new site
Regards
Umraan
ksouvanlasy2
11 Posts
0
October 23rd, 2012 22:00
Hi Ahmed,
Just upgrade from release 7.4 to the last 7.6 + All Cummulatives Hofixes .... haven't try to upgrade to release 8.0, but i don't think this could solve the issue, since Umraan have already done this and the issue is still ...
Thanks
Kham