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Can't Log in to 2724 - Login Page displays again...
I have a deployed 2724, which all of a sudden I cannot log in to.
After supplying the username and password and clicking OK, The top Dell Banner gets duplicated below it, then dissapears and the Login prompt shows again.
I cleared cache, cookies and tried different browsers and computers, with the same results. Even tried wrong username/passwords.
Any clues as to how I can get to it ?
PS: I'm connecting to the switch from within a directly attached box - But not on the management vlan...
Message Edited by su_A_ve on 04-19-2007 05:21 PM
After supplying the username and password and clicking OK, The top Dell Banner gets duplicated below it, then dissapears and the Login prompt shows again.
I cleared cache, cookies and tried different browsers and computers, with the same results. Even tried wrong username/passwords.
Any clues as to how I can get to it ?
PS: I'm connecting to the switch from within a directly attached box - But not on the management vlan...
Message Edited by su_A_ve on 04-19-2007 05:21 PM
bh1633
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April 19th, 2007 23:00
su_A_ve
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April 20th, 2007 15:00
VM-HPO
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April 24th, 2007 19:00
su_A_ve
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April 25th, 2007 13:00
vgy78uhb
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April 26th, 2007 18:00
Poweredge 2724 Firmware 1.0.1.07
The admin password is not changed from the default. Management mode is enabled.
There are two switches. They have had their IP changed, nothing else.
Only one exhibits this behaviour.
Browsers used, firefox 2.0.0.3, IE 7, Opera 9.2, elinks The login page is displayed,
I provide the default login.
A page containing only < HTML > is provided by the switch, then the page refreshes to the login page. Multiple attempts in IE finally succeeded.
Also logging in on one tab, then opening the index.html in IE in a second tab, appeared to use the auth cookie and log in correctly.
Opera and elinks fail entirely due to the iffy page code.
Message Edited by vgy78uhb on 04-26-2007 02:31 PM
VM-HPO
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April 26th, 2007 20:00
gdamore
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May 22nd, 2007 19:00
So for a while I couldn't access RMON statistics, or VLAN port membership, but if I clicked on other pages, I could access them. The problem seems to degrade... eventually I wasn't able to access anything. A power cycle of the switch cleared it up. I'm using firefox 2.0.0.1 running on a Solaris (Solaris Express b62, in case anyone is counting) system. It appears that if I wait a while, whatever bad data is being cached times out, and I can access things again. I've not timed it precisely yet, but I'd guess its on the order of 10 minutes or thereabouts.
I will say this; this is one of the most annoying bugs I've run into... I write NIC drivers, and I need to change switch the configuration quite frequently. Not being able to do this easily is causing me a lot of grief. I'd gladly trade the "snazzy" features on the web interface for a simpler/uglier interface (web or cli) that worked reliably.
cristol
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July 10th, 2007 10:00
I'm using Firefox 1.5; I can not log in at all with Konqueror.
cristol
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July 12th, 2007 21:00
I tried logging into the switch from another computer (with Firefox 2) and was able to access all settings. That led me to create a local DNS alias for the switch and logged in from the original computer using the new alias in the URL. This allowed full access to the all settings from the original computer. I then tried deleting the "SSID" cookie set by the switch (under its IP address--how I had originally accessed the switch). That failed to resolve the problem. I then cleared the browser cache and the problem was resolved.
jkbullard
1 Message
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July 22nd, 2007 21:00
When I access the switch from a "slow" computer, it always works fine, never asking for the password (except once per browser session, of course).
When I access the switch from a "fast" computer, it often repeatedly asks me to log in, as described in earlier posts. Sometimes I can get it to work when at the "/index.htm" page but it is asking for the password: by refreshing the page.
I've tried different browsers (Firefox under Mac OS X; Firefox & IE under Windows 2000), cleared the browser cache, the saved passwords, and the cookies. Accessing the switch was always fine from a slow computer and always flakey from a fast computer.
Slow: A 200MHz Windows laptop, a 300MHz iBook, and a 1GHz Windows desktop.
Fast: Two 1.8GHz Windows desktops and a Mac (Intel Core Solo) Mini, and a MacBook Pro (Intel Core 2 Duo).
The PCs are running Windows 2000 and the Macs are running Mac OS X 1.4.10.
Some computers are connected directly to the switch (slow desktop, faster desktop #1); the rest of the computers are connected to the switch through a VPN; it doesn't seem to matter. The VPN connection looks like this:
Computers ->
Netgear Gigabit switch ->
Linksys BEFVP41 router 100Mb LAN port ->
the router's 10Mb WAN port ->
WebStar cable modem ->
(the Internet) ->
Motorola Surfboard cable modem ->
Linksys BEFVP41 router 10Mb WAN port ->
the router's 100Mb LAN port ->
PowerConnect 2724.
Pappy2
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August 19th, 2008 20:00
cristol
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February 23rd, 2010 10:00
Addendum: Months ago, I found a better approach to this issue elsewhere in this forum. NickANack posted in a thread titled "Re: Dell Power Connect 2716 - Cannot login to web-based managed mode" that using the Firefox plugin Johnnycache worked. This worked quite well for me. The plugin blocks caching from sites that match a pattern. Unfortunately, it doesn't look like this plugin is going to be updated for Firefox 3.6. For now, this is keeping me on Firefox 3.5, but eventually I will need to update Firefox. Has anyone found an equivalent plugin for Firefox or another approach that works with Safari, Opera, or Firefox? Does Dell plan to offer a solution for users that cannot use Internet Explorer (no Windows here, just OS X and linux)?