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November 1st, 2013 10:00

Force10 E1200 Boot up error message

I am booting up a Force10 E1200 chassis and during the boot process I am getting spammed with the following error messages.


00:13:09: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 6.
00:13:09: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 0.
00:13:10: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 10.
00:13:10: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 12.
00:13:12: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 5.
00:13:12: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 9.
00:13:12: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 11.
00:13:12: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 7.
00:13:12: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 13.
00:13:12: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 8.
00:13:13: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 6.
00:13:13: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 0.
00:13:14: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 10.
00:13:14: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 12.

The Cards that I have in those slots are the LC-ED-FE/GE-24T

any help on how to get past these error messaged would greatly appreciated.

Thank You,

Michael 

Moderator

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8.7K Posts

November 1st, 2013 10:00

Hi,

If you are wanting to limit the messages during boot you can try using the boot messages command and it will display fewer messages during boot. https://www.force10networks.com/CSPortal20/KnowledgeBase/DOCUMENTATION/CLIConfig/FTOS/T_CLI_8.4.2.8_Oct-29-2012.pdf

Page 61

Is it working aside from these errors during boot?

7 Posts

November 1st, 2013 11:00

Also the RPM that I am running is the LC-EF-RPM card. I would think that the ED linecard would work with this RPM because it is a newer RPM than the linecards.

7 Posts

November 1st, 2013 11:00

When I finally get to a force10 prompt to run commands, The line cards that I have installed don't seem to be showing up when I do the show linecard all command. when I try to configure the linecards I am not seeing the type of linecard that I have listed. Do you know if these cards require a certain software to be installed onto the RPM to get the cards to show up? 

I am guessing the lack of image for these linecards is why I am getting the spammed error message.

Moderator

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8.7K Posts

November 1st, 2013 12:00

That line card requires FTOS 4.2.1.0 or higher. Updating the RPM software to the latest version may help to resolve any compatibility issues.

7 Posts

November 1st, 2013 12:00

I read the same thing on the card install guide, The RPMs that I am using have FTOS 6.5.1.8 to FTOS 8.3.2  depending on what RPM card I have installed into the chassis. So I would think that the card should work. 

Moderator

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8.7K Posts

November 1st, 2013 13:00

If it doesn’t have the image for the linecard that would explain why it isn’t copying the image to it, but I am not sure why it wouldn’t have the image. Trying to update is probably the best option, you could try the linecard in a different slot, but I don’t think that is the issue.

Moderator

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8.7K Posts

November 1st, 2013 13:00

Do you only have one line card installed? What is the output of show line all

7 Posts

November 1st, 2013 13:00

I just have one RPM install and one linecard. The linecard never comes up I just get the following messages.

00:04:14: %RPM0-P:CP %DOWNLOAD-5-FINDTGTIMGFAIL: Can't find runtime image for lpe in slot 0. - repeated 16 times
00:05:08: %RPM0-P:CP %CHMGR-4-NOCHECKIN: No checkin from line card 0 within 4 minutes of card detection
00:05:08: %RPM0-P:CP %CHMGR-5-CARD_RETRY_RESET: line card 0 power-cycled to attempt bring-up

Here are the show commands for both cards

Force10#show linecard all

-- Line cards --
Slot Status NxtBoot ReqTyp CurTyp Version Ports
---------------------------------------------------------------------------
0 booting online unknown 0
1 not present
2 not present
3 not present
4 not present
5 not present
6 not present
7 not present
8 not present
9 not present
10 not present
11 not present
12 not present
13 not present

Force10#show rpm

-- RPM card 0 --
Status : active
Next Boot : online
Card Type : RPM - Route Processor Module (LC-EF-RPM)
Hardware Rev : 2.2i
Num Ports : 1
Up Time : 3 min, 19 sec
Last Restart : reset by user
FTOS Version : 6.5.4.2
Jumbo Capable : yes
CP Boot Flash : A: 2.4.0.12 B: 2.4.1.1 [booted]
RP1 Boot Flash: A: 2.4.0.12 [booted] B: 2.4.1.1
RP2 Boot Flash: A: 2.4.0.12 [booted] B: 2.4.1.1
CP Mem Size : 536870912 bytes
RP1 Mem Size : 1073741824 bytes
RP2 Mem Size : 1073741824 bytes
MMC Mem Size : 520978432 bytes
External MMC : n/a
Temperature : 35C
Power Status : PEM0: up PEM1: up
Voltage : ok
Serial Number : 0065469
Part Number : 7520023700 Rev B
Vendor Id : 04
Date Code : 01492006
Country Code : 01

-- RPM card 1 --
Status : not present

Force10#

7 Posts

November 1st, 2013 13:00

It looks like the card does not have the image for the E24TD linecard because when I try to add the card I do not get that cardtype as an option.Force10(conf)#linecard 0 ?E48PF 48-port GE line card with SFP optics (EF)

E48PG                         48-port GE line card with SFP optics (EG)

E48T1F                       48-port 10/100/1000Base-T line card with RJ-45 interfaces (1EF)

E48TF                         48-port 10/100/1000Base-T line card with RJ-45 interfaces (EF)

E48TG                        48-port 10/100/1000Base-T line card with RJ-45 interfaces (EG)

E90MF                        90-port 10/100/1000Base-T line card with mini RJ-21 interfaces (EF)

EXW16PF                  16-port 10GE LAN/WAN PHY line card with XFP optics (EF)

EXW4PF                     4-port 10GE LAN/WAN PHY line card with XFP optics (EF)

EXW4PG                    4-port 10GE LAN/WAN PHY line card with XFP optics (EG)

Force10(conf)#linecard 0

7 Posts

November 1st, 2013 14:00

I was able to get the linecards working with the RPM using image FTOS-EF-6.2.1.5a.bin that happened to be on a spare compact flash that I had. 

Force10#show linecard all

-- Line cards --
Slot Status NxtBoot ReqTyp CurTyp Version Ports
---------------------------------------------------------------------------
0 online online E24TD E24TD 6.2.1.5a 24
1 online online E24TD E24TD 6.2.1.5a 24
2 online online E24TD E24TD 6.2.1.5a 24
3 online online E24TD E24TD 6.2.1.5a 24
4 online online E24TD E24TD 6.2.1.5a 24
5 online online E24TD E24TD 6.2.1.5a 24
6 online online E24TD E24TD 6.2.1.5a 24
7 online online E24TD E24TD 6.2.1.5a 24
8 online online E24TD E24TD 6.2.1.5a 24
9 online online E24TD E24TD 6.2.1.5a 24
10 online online E24TD E24TD 6.2.1.5a 24
11 online online E24TD E24TD 6.2.1.5a 24
12 online online E24TD E24TD 6.2.1.5a 24
13 online online E24TD E24TD 6.2.1.5a 24

Force10#show rpm

-- RPM card 0 --
Status : active
Next BooT : online
Card Type : RPM - Route Processor Module (LC-EF-RPM)
Hardware Rev : 2.2
Num Ports : 1
Up Time : 7 min, 44 sec
Last Restart : reset by user
FTOS Version : 6.2.1.5a
Jumbo Capable : yes
CP Boot Flash : A: 2.4.0.12 B: 2.4.1.1 [booted]
RP1 Boot Flash: A: 2.4.0.12 B: 2.4.1.1 [booted]
RP2 Boot Flash: A: 2.4.0.12 [booted] B: 2.4.1.1
CP Mem Size : 536870912 bytes
RP1 Mem Size : 1073741824 bytes
RP2 Mem Size : 1073741824 bytes
MMC Mem Size : 520978432 bytes
External MMC : 520978432 bytes
Temperature : 36C
Power Status : PEM0: up PEM1: up
Voltage : ok
Serial Number : 0065469
Part Number : 7520023700 Rev B
Vendor Id : 04
Date Code : 01492006
Country Code : 01

-- RPM card 1 --
Status : standby
Next BooT : online
Card Type : RPM - Route Processor Module (LC-EF-RPM)
Hardware Rev : 2.2
Num Ports : 1
Up Time : 7 min, 44 sec
Last Restart : reset by user
FTOS Version : 6.2.1.5a
Jumbo Capable : yes
CP Boot Flash : A: 2.4.0.11 [booted] B: 2.4.0.11
RP1 Boot Flash: A: 2.4.0.11 B: 2.4.0.11 [booted]
RP2 Boot Flash: A: 2.4.0.11 [booted] B: 2.4.0.11
CP Mem Size : 536870912 bytes
RP1 Mem Size : 1073741824 bytes
RP2 Mem Size : 1073741824 bytes
MMC Mem Size : 520978432 bytes
External MMC : n/a
Temperature : 37C
Power Status : PEM0: up PEM1: up
Voltage : ok
Serial Number : 0038798
Part Number : 7520017200 Rev 06
Vendor Id : 04
Date Code : 01322005
Country Code : 01

Force10#

So I am wondering if in one of the later software revisions this card became unsupported.

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