Penfold07,

Would you be able to confirm if you have a FORGOTTEN PASSWORD option on the Oscar log in screen? If not the only option you would have is to either ship the unit to Avocent for a hard reset, or to replace the unit. 

If you do have the option then let me know. 

Hi Chris,

Thank you for the reply.

Unfortunately my KVM seems to be an early production build that never had its firmware upgraded during its life.

It was of course an ebay purchase.

So, the answer is unfortunately no.

For the time being I'll continue to use it as a conventional kvm and then replace it with a DS-2 model when I really need the ip access.

Thanks for your time.

Andrew

Hi, I have the same problem, I forgot the password, but I have a FORGOTTEN PASSWORD option on the Oscar log in screen. Could you help me, please?

Hi, I have the same problem, I forgot the password, but I have a FORGOTTEN PASSWORD option on the Oscar log in screen. Could you help me, please?

Hi, happy 2022 to you! Please see below:

https://dell.to/3ft4mwK

Reset a 2161DS Serial Port Password

2161DS Serial Port Reset Utility Program

Instructions:

The Password override utility program is designed to override and lost/forgotten serial port password. Please follow the directions listed below to reset your password.

1. Connect a serial cable from the serial port of the Dell 2161DS to a serial port on a client computer.
2. Launch the utility PasswordOverride.exe  and follow the directions.
3. The utility will communicate with the appliance and extract the 16 Digit Key.
4. Customer supplies that key, as well as the EID from the appliance (located ont he bottom), to Dell Tech Support
5. Dell TSP sends back one time use password to customer, who copies it back into the utility.
6. The utility will reset the password and the rest of the appliance back to factory defaults.

Caution- While the utility program is resetting the password please make sure to not power cycle or turn off the power to the 2161DS.

“PasswordOverride.exe “-> but for this, please call the phone support with the system's service tag.

https://dell.to/3GE0wgq

61 page

1. Connect the serial console port on Dell2161DS with a PC serial port with a null modem cable.
2. Open HyperTerminal or Putty (serial), Port setting: Baud Rate: 9600. Parity: None. Flow control: None.
3. Reboot Dell2161DS.
4. Press any key to display the menu.
5. Press “5” to restore factory defaults.

Hi,

You can try it, but it only lists the 2161DS as the unit it works on.

Hi all.

Is this solution with PasswordOverride.exe work with Avocent DSR2161 KVMs too?

Thank you.

Is this still available? I know I'm late to the game, but gave up trying to find something like this and decided to re-visit it and found this post.

Hello, thanks for choosing Dell. As far as I know this is still available. 

The download links in this thread do not work anymore. Also, is there anything similar for the KVM 1082DS?

Hello BEHoward1992,

Have you tried the default username is Admin and the password has no entry?

https://dell.to/3ZH8rCD

Do you  have a FORGOTTEN PASSWORD option on the Oscar log in that Chris mentioned? 

If you don't then you may have to contact Avocent like Chris says.

@DELL-Charles R​ 

Can you PM and help me with my 2161-DS2, need an emergency password.

Good afternoon everyone!

I have as well an old legacy Dell 2161DS KVM (not the ...-2 Version) and after long time not being needed I do not have the password for the serial console anymore.

DELL 2161DS Console Ready...

Press any key to continue

+-----------------------------------------------+
|              DELL 2161DS Console              |
| Copyright (c) 2000-2004, All Rights Reserved  |
+-----------------------------------------------+
|        Security Active -- Please login        |
+-----------------------------------------------+

Enter current password ->

I found the page with a howto to reset the password here: https://www.dellkvm.com/faqs/reset-a-2161ds-serial-port-password/, but unfortunately also the links there are already dead. Is there a chance, that someone can provide this mystical executable and provide the mentined one-time password?

I have EID and Ethernet address on hand, serial connection is also working as can be seen above.

If any other information is required, kindly let me know!

Thank you very much in advance for your support!

Best regards,

Norman

Hey all,

I just got off a call with Dell support and the techie I spoke to didn't know where to find the PasswordOverride.exe file mentioned in this thread. If anybody else out there happens to still have this file would you please share it. Some of us are still trying to bring some of this equipment back from the dead and would really appreciate some help.

Thanks!