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Unable to Manage: 3524P
I am trying to establish contact with this switch using the barest of configs so that I
can update to the latest firmware, and of course configure the box using the web interface etc.
Here is the config I have running:
console# sh run
voice vlan oui-table add 0001e3 Siemens_AG_phone________
voice vlan oui-table add 00036b Cisco_phone_____________
voice vlan oui-table add 00096e Avaya___________________
voice vlan oui-table add 000fe2 H3C_Aolynk______________
voice vlan oui-table add 0060b9 Philips_and_NEC_AG_phone
voice vlan oui-table add 00d01e Pingtel_phone___________
voice vlan oui-table add 00e075 Polycom/Veritel_phone___
voice vlan oui-table add 00e0bb 3Com_phone______________
interface vlan 1
ip address 192.168.3.22 255.255.255.0
exit
ip default-gateway 192.168.3.1
username admin password e046fd960e131d54575bc0292a31a38f level 15 encrypted
snmp-server community Dell_Network_Manager rw 192.168.27.2 view DefaultSuper
Default settings:
Service tag: xxxxxxx
SW version 1.0.0.20 (date 10-Dec-2007 time 14:44:08)
Fast Ethernet Ports
==========================
no shutdown
speed 100
duplex full
negotiation
flow-control off
mdix auto
no back-pressure
Gigabit Ethernet Ports
=============================
no shutdown
speed 1000
duplex full
negotiation
flow-control off
mdix auto
no back-pressure
interface vlan 1
interface port-channel 1 - 15
spanning-tree
spanning-tree mode STP
qos basic
console#
And to no avail - I cannot ping it, it cannot ping me...
console# sh ip int
Gateway IP Address Activity status Type
----------------------- ----------------------- --------
192.168.3.1 Active static
IP Address I/F Type
----------------------- -------------------- ---------
192.168.3.22/24 vlan 1 Static
console# ping 192.168.3.201
Pinging 192.168.3.201 with 56 bytes of data:
PING: no reply from 192.168.3.201
PING: timeout
PING: no reply from 192.168.3.201
PING: timeout
PING: no reply from 192.168.3.201
PING: timeout
PING: no reply from 192.168.3.201
PING: timeout
----192.168.3.201 PING Statistics----
4 packets transmitted, 0 packets received, 100% packet loss
console#
My PC (192.168.3.201) is connected directly to the switch, and another cable connects
the switch into my infrastructure, and my PC can ping anything else I want to...
C:\Users\donmc>ipconfig
Windows IP Configuration
Ethernet adapter xw9300 MoBo Gb Ethernet:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::ec53:a550:12fb:b6e1%11
IPv4 Address. . . . . . . . . . . : 192.168.3.201
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.3.1
C:\Users\donmc>ping 192.168.3.22
Pinging 192.168.3.22 with 32 bytes of data:
Reply from 192.168.3.201: Destination host unreachable.
Reply from 192.168.3.201: Destination host unreachable.
Reply from 192.168.3.201: Destination host unreachable.
Reply from 192.168.3.201: Destination host unreachable.
Ping statistics for 192.168.3.22:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
C:\Users\donmc>ping cityethics.org
Pinging cityethics.org [192.168.3.5] with 32 bytes of data:
Reply from 192.168.3.5: bytes=32 time<1ms TTL=64
Reply from 192.168.3.5: bytes=32 time<1ms TTL=64
Reply from 192.168.3.5: bytes=32 time<1ms TTL=64
Reply from 192.168.3.5: bytes=32 time<1ms TTL=64
Ping statistics for 192.168.3.5:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\Users\donmc>
Any Suggestions would be most welcome - I am starting to think that the box is faulty...
console# sh ver
SW version 1.0.0.20 ( date 10-Dec-2007 time 14:44:08 )
Boot version 1.0.0.08 ( date 29-Nov-2007 time 16:38:01 )
HW version 00.00.02
console# sh bootv
Image Filename Version Date Status
----- --------- --------- --------------------- -----------
1 image-1 1.0.0.20 10-Dec-2007 14:44:08 Not active
2 image-2 1.0.0.20 10-Dec-2007 14:44:08 Active*
"*" designates that the image was selected for the next boot
What is interesting to me is that when I try to PING either FROM or TO the 3524P I can capture the ARP requests going out from the 3524P to get a MAC to send the ping packets to, and I can see the ARP-REPLY being sent from my PC, but the switch never appears to receive the ARP-REPLY, so it never actually sends the PING packet. The reverse is also true - if I ping from the PC to the 3524P I can see the ARPs going out, but no ARP-REPLY coming back.
bh1633
909 Posts
0
November 18th, 2010 12:00
The first thing I would do is update to the latest firmware.
What is the MAC address of the switch and PC in the arp request/replies?
Did you check the cable? It seems like the switch CPU does not receive any of the packets sent from the PC.
Does the switch learn the MAC address of the PC?
What is in the arp tables of the switch and PC?
netDesignate
5 Posts
0
November 18th, 2010 19:00
I agree - it does seem that way.
I would update the firmware if I could, but I am unable to get packets through right now...
and I don't want to use XMODEM on a serial port...
I will update this tomorrow and let you know these details (MAC addresses & ARP tables etc.
If you can give me the syntax to find out arp addresses for a port, that would help.
It is definitely NOT the cable, as I am getting my network traffic through the same
cable with no problem - it is only local management that is failing to connect.
Is there any way to attach an image file to these forum entries ? That would be easier for some data.
Thx.
Don
bh1633
909 Posts
0
November 19th, 2010 13:00
console# show bridge address-table
The "insert media" button lets you add pictures.
netDesignate
5 Posts
0
November 20th, 2010 15:00
Remember, the 3524P is at 192.168.3.22, my Windows 7 PC is at 3.201
console# ping 192.168.3.201
Pinging 192.168.3.201 with 56 bytes of data:
PING: no reply from 192.168.3.201
PING: timeout
PING: no reply from 192.168.3.201
PING: timeout
PING: no reply from 192.168.3.201
PING: timeout
PING: no reply from 192.168.3.201
PING: timeout
----192.168.3.201 PING Statistics----
4 packets transmitted, 0 packets received, 100% packet loss
console# show bridge address-table
Aging time is 300 sec
Vlan Mac Address Port Type
-------- --------------------- ------ ----------
1 00:0d:60:b5:49:f1 e14 dynamic
1 00:12:7f:aa:c8:12 e14 dynamic
1 00:13:d3:25:4c:ea e14 dynamic
1 00:17:08:2a:58:f1 g4 dynamic
1 00:17:a4:98:3e:f0 e14 dynamic
1 00:18:de:97:e3:dc e14 dynamic
1 00:1d:ba:05:97:a7 e14 dynamic
console# sh vl
Vlan Name Ports Type Authorization
---- ----------------- --------------------------- ------------ -------------
1 1 e(1-24),g(1-4),ch(1-15) other Required
console#
And from my PC:
Ethernet adapter xw9300 MoBo Gb Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-17-08-2A-58-F1
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ec53:a550:12fb:b6e1%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.3.201(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.3.1
DHCPv6 IAID . . . . . . . . . . . : 234887076
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-51-A8-8A-00-17-A4-98-3E-F0
DNS Servers . . . . . . . . . . . : 192.168.3.5
192.168.3.1
NetBIOS over Tcpip. . . . . . . . : Enabled
C:\Users\donmc>ping 192.168.3.22
Pinging 192.168.3.22 with 32 bytes of data:
Reply from 192.168.3.201: Destination host unreachable.
Reply from 192.168.3.201: Destination host unreachable.
Reply from 192.168.3.201: Destination host unreachable.
Reply from 192.168.3.201: Destination host unreachable.
Ping statistics for 192.168.3.22:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
And Finally, an image is attached of the Wireshark Packet Capture.
Note that the 3524P does not respond to my PC's ARP requests for a MAC address for 192.168.3.22
Whereas, when the
So that is what is going on.
console# ping 192.168.3.201
Pinging 192.168.3.201 with 56 bytes of data:
PING: no reply from 192.168.3.201
PING: timeout
PING: no reply from 192.168.3.201
PING: timeout
PING: no reply from 192.168.3.201
PING: timeout
PING: no reply from 192.168.3.201
PING: timeout
----192.168.3.201 PING Statistics----
4 packets transmitted, 0 packets received, 100% packet loss
console# sh arp
ARP timeout: 60000 Seconds
VLAN Interface IP address HW address status
--------------------- --------------- ------------------- ---------------
console#
console#
console# ping 192.168.3.22
Pinging 192.168.3.22 with 56 bytes of data:
56 bytes from 192.168.3.22: icmp_seq=1. time=0 ms
56 bytes from 192.168.3.22: icmp_seq=2. time=0 ms
56 bytes from 192.168.3.22: icmp_seq=3. time=0 ms
56 bytes from 192.168.3.22: icmp_seq=4. time=0 ms
----192.168.3.22 PING Statistics----
4 packets transmitted, 4 packets received, 0% packet loss
round-trip (ms) min/avg/max = 0/0/0
console# sh arp
ARP timeout: 60000 Seconds
VLAN Interface IP address HW address status
--------------------- --------------- ------------------- ---------------
console#
netDesignate
5 Posts
0
November 23rd, 2010 12:00
An update - I have successfully uploaded the new firmware image to the switch, so:
console# sh ver
SW version 2.0.0.42 ( date 01-Sep-2010 time 15:26:19 )
Boot version 1.0.0.08 ( date 29-Nov-2007 time 16:38:01 )
HW version 00.00.02
console#
Still NO connectivity via ethernet.
I have changed the default VLAN from 1 to 22 just for grins, and it changes nothing.
Here is the running config FYI:
vlan database
vlan 22
exit
interface range ethernet all
switchport access vlan 22
exit
voice vlan oui-table add 0001e3 Siemens_AG_phone________
voice vlan oui-table add 00036b Cisco_phone_____________
voice vlan oui-table add 00096e Avaya___________________
voice vlan oui-table add 000fe2 H3C_Aolynk______________
voice vlan oui-table add 0060b9 Philips_and_NEC_AG_phone
voice vlan oui-table add 00d01e Pingtel_phone___________
voice vlan oui-table add 00e075 Polycom/Veritel_phone___
voice vlan oui-table add 00e0bb 3Com_phone______________
interface vlan 22
ip address 192.168.3.10 255.255.255.0
exit
arp timeout 10000
ip default-gateway 192.168.3.1
line console
speed 115200
exit
username admin password e046fd960e131d54575bc0292a31a38f level 15 encrypted
snmp-server community Dell_Network_Manager rw 192.168.27.2 view DefaultSuper
Default settings:
Service tag: xxxxxx
SW version 2.0.0.42 (date 01-Sep-2010 time 15:26:19)
Fast Ethernet Ports
==========================
no shutdown
speed 100
duplex full
negotiation
flow-control off
mdix auto
no back-pressure
Gigabit Ethernet Ports
=============================
no shutdown
speed 1000
duplex full
negotiation
flow-control off
mdix auto
no back-pressure
interface vlan 1
interface port-channel 1 - 15
spanning-tree
spanning-tree mode STP
qos basic
qos trust cos
console#
When I try to ping my Windows 7 machine, the ARP response from the PC NEVER gets reflected in the arp table of the switch.