We have a few of these switches and about every 2 weeks or so, we lose the ability to manage them. By this I mean the following:
1) The web portal never completely loads
2) We connect via ssh and can log in, but entering a command results in the command no completing and not returning to a prompt
The only remedy is to reboot.
Were you able to look at the logs? Logs and Alerts>Logs. There may be some messages that help point us in the right direction.
I suggest also recording when this behavior occurs during the day, and any specific network activity that may be occurring. See if a pattern can be identified.
Do you have any other switches exhibiting this behavior? Or is it just this one?
We are not logging to a log server and the logs were lost when we rebooted. It does not seem to fit a pattern.
We have several x1018P switches and we had a problem with one of them earlier this week, as described in this post:
Logging can play an important role when troubleshooting issues. Sometimes logs do not lend any insight, but without them we go straight to deductive reasoning.
This switch is doing nothing. It has 6 PCs, 8 VoIP phones, a printer and a server. The only "complicated" part of the config is that is has the 2 SFP ports configured as trunks. But it is passing very little traffic. This is odd behavior as the switch should just run all day.