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June 16th, 2009 21:00

5520 Mobile Broadband Card - Firmware Upgrade Error

Help Please. Try to update my Dell 5520 Mobile Broadband Card with R169813 - It failed to install when first run, now I keep getting this error. "Unable to upgrade modem" then "Firmware Upgrade failed: Get Communications Port Error"

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January 26th, 2010 13:00

Hi,

Im in the same situation, did you ever get it right?? My system worked fine until i upgraded to IE8, now i cant get the application to work, it dosent find the device. But the device works according to devicemanager, add i can access it with hyperterminal. So i thougt a firmware upgrade might be a good idea but... Port error :-(

I use a Precision 4300, 5520 card and XP Sp3 wioth IE8.

Is it just me or does any body else feel like dell support tries to ignore the problems with this device?? 

 

//Fredric

12 Posts

October 16th, 2010 06:00

I had the exact same problem, a dell article suggested I upgrade my Dell 5520, after I received a Sim Card not found message, I tried to upgrade, the program froze, and I`m also getting the same error messages.

 

This WWAN card blows, and yeah, Dell, is ignoring this problem.

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