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rbreach

6 Posts

17330

December 21st, 2004 16:00

Acquiring IP address

Hi
 
I have 2 Dell PC on the same LAN with DSL Gateway providing DHCP.  First DELL PC working fine for 1 year.
 
Second DELL PC just installed,  cannot acquire IP address.  Fitted with Intel (R) PRO/100 VE NIC.  The LAN Hub shows green led indicating connection.
 
I also tried a wireless LAN and had same problem
 
PC is Dimension D1144
 
Help Please.
 
Rob
 
PS  I did not request LAN connection on the order as I intended touse Wireless.  However having seen the Intel NIC was on board I decide to use it.  Will DELL have disabled the card in some way ?

volcano11

28K Posts

December 21st, 2004 16:00

First of all there is no such thing as a D1144. Which model do you have? Does the network card show up in Device Manager when expand the listing by clicking the + sign next to Network Adapters? Does show any problems in Device Manager? Which version of Windows are you running? Does the network device show up in Network Properties?

Steve

volcano11

28K Posts

December 21st, 2004 19:00

Go to Start > Run and type cmd then click on OK. In the command prompt window that opens, type ipconfig /all then it the Enter key. Post the resulting output in a reply here on the fourm.

Steve

rbreach

6 Posts

December 21st, 2004 19:00

Steve

Thanks for reply.

I have a copy of the invoice and it states D1144 Dimension 4700 - Hope that gives you enough.

Windows XP V5.1 Service Pack 2

Device Manager shows adapter as working.

Adapter is showing in Network Properties as TCP/IP protocol, Obtain IP address automatically, Obtain DNS server address automatically.

Let me know any more info required

Rob

volcano11

28K Posts

December 22nd, 2004 03:00

As I said in my last message regarding running ipconfig /all "Post the resulting output in a reply here on the fourm".

Steve

rbreach

6 Posts

December 22nd, 2004 03:00

C:\Documents and Settings\Dad>ipconfig /all
Windows IP Configuration
        Host Name . . . . . . . . . . . . : XMAS-2004
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
        Physical Address. . . . . . . . . : 00-11-11-74-80-C7
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 217.207.38.21
        Subnet Mask . . . . . . . . . . . : 255.255.255.248
        IP Address. . . . . . . . . . . . : fe80::211:11ff:fe74:80c7%4
        Default Gateway . . . . . . . . . : 217.207.38.17
        DHCP Server . . . . . . . . . . . : 217.207.38.17
        DNS Servers . . . . . . . . . . . : 217.207.38.17
                                            fec0:0:0:ffff::1%1
                                            fec0:0:0:ffff::2%1
                                            fec0:0:0:ffff::3%1
        Lease Obtained. . . . . . . . . . : 22 December 2004 05:17:03
        Lease Expires . . . . . . . . . . : 29 December 2004 05:17:03
Tunnel adapter Teredo Tunneling Pseudo-Interface:
        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
        Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : fe80::5445:5245:444f%5
        Default Gateway . . . . . . . . . :
        NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter 6to4 Tunneling Pseudo-Interface:
        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : 6to4 Tunneling Pseudo-Interface
        Physical Address. . . . . . . . . : D9-CF-26-15
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 2002:d9cf:2615::d9cf:2615
        Default Gateway . . . . . . . . . : 2002:836b:213c:1:e0:8f08:f020:8
                                            2002:c058:6301::
        DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                            fec0:0:0:ffff::2%1
                                            fec0:0:0:ffff::3%1
        NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Automatic Tunneling Pseudo-Interface:
        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
        Physical Address. . . . . . . . . : D9-CF-26-15
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : fe80::5efe:217.207.38.21%2
        Default Gateway . . . . . . . . . :
        DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                            fec0:0:0:ffff::2%1
                                            fec0:0:0:ffff::3%1
        NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Documents and Settings\Dad>

rbreach

6 Posts

December 22nd, 2004 03:00

Steve

Good news and bad news

Good news is DHCP is working and both PC have IP address

Bad news is that on new PC I still cannot connect to internet using Internet Explorer.

Can you help me on this

Rob

 

volcano11

28K Posts

December 22nd, 2004 04:00

I'm somewhat confused here. First, I don't understand why the subnet mask is 255.255.255.248. Maybe it's because I don't understand the dsl gateway. Is the dsl gateway assigning the IP address and the subnet mask? Second, do you really nead the ipV6 tunnel adapter?

Steve

rbreach

6 Posts

December 22nd, 2004 04:00

Steve

Sorted - I renamed some Winsock.dll files, as suggested in the troubleshooter. 

Rebooted PC and DSL router

So far so good, thanks for your fast response and help.

Rob

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