Highlighted
Resty2010
1 Copper

Bluetooth Transfer Problem

Good day everyone!


I need help.. my friend has a dell 1464 laptop which has windows 7 OS.
Her problem was, if she's trying to send file from laptop to mobile it displays that "the bluetooth peripherals cannot be installed".
but if she send file from mobile to her laptop it is successful.


any help please.. thank you very much!

0 Kudos
3 Replies
PudgyOne
6 Indium

Re: Bluetooth Transfer Problem

Resty2010,

 

Start, control panel, windows mobility center. Click on the blue square in the bluetooth area.

Then add the device to the computer. After the devices are paired, you can then right click on the file, send to, bluetooth

 

Then select the bluetooth device you want to send the file to.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos
Resty2010
1 Copper

Re: Bluetooth Transfer Problem

Good day rick!

I check the mobility center but it doesn't have bluetooth icon. but i am sure that the laptop have the bluetooth driver.

0 Kudos
PudgyOne
6 Indium

Re: Bluetooth Transfer Problem

Resty2010,

 

Was this computer upgraded to Windows 7?

 

Try running Finding System Information remove your product ID and post the rest of the information back here.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos