Bluetooth not functional on my Alienware 17 r3 laptop with Killer 1535-AC Networking Card

My Bluetooth is basically non-funtional on my 2 month old AW 17r3 laptop. Every once in awhile, it starts up when the computer is started/restarted, and I'm even able to pair a device, but after a few minutes, poof, it disappears, the device(s) disconnect, and Bluetooth is not even a category in Settings- Devices or listed in Device Manager.

I have attempted to reinstall the BT software from the dell support page specific to my laptop. I've tried to install the BT software from the manufacturers - Killer's - page, I've uninstalled and reinstalled all networking software on the same physical card, including wireless and ethernet, in addition to BT, from both the Dell page and the Killer page. No change.

I am in contact with AW/Dell, and Killer Networking, but no answers yet. I'm not even sure whether it is a software or hardware issue. I was just wondering if anyone here had a similar issue and found a solution, or just knows about Bluetooth. In case it helps, this is a section of a diagnostic I ran using Killer software which does show BTHLE errors:

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Diagnostics
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Windows Error Reporting:
+++ WER0 +++:
Fault bucket , type 0

Event Name: PnPDeviceProblemCode

Response: Not available

Cab Id: 0

Problem signature:

P1: x64

P2: BTHLE\Dev_cd5788684da1

P3: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}

P4: 0000000A

P5: BthLEEnum.sys

P6: 10.0.10586.212

P7: 03-29-2016

P8:

P9:

P10:

+++ WER1 +++:
Fault bucket , type 0