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January 30th, 2013 09:00

Bluetooth not working

Am Using Dell N5010

Windows 7 Ultimate 32bit

I installed all my drivers including the bluetooth drivers .

after the bluetooth installation it was not successful .

Now i cannot add any bluetooth devices to my lap kindly help me

4 Operator

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2.2K Posts

January 30th, 2013 10:00

Hi Rajsekar,

Please ensure wireless is on when bluetooth driver is being installed. Once the driver is installed, refer to the Dell Article to connect a bluetooth device to the computer:

http://dell.to/V7ysDj

Thanks & Regards
Manshu S
#iworkfordell

6 Posts

January 30th, 2013 20:00

After the Bluetooth driver installation its says Bluetooth peripheral device unplugged.

In BIOS also bluetooth is turned on

4 Operator

 • 

2.2K Posts

February 6th, 2013 05:00

Hi Rajsekar,

Sorry for the delayed response.

I would suggest you to run test on network card using Dell PC Diagnostic. To download Dell PC Diagnostics you can refer to the link mentioned below:

http://dell.to/We70YO

If the test on network card passes, I would suggest you to perform system restore for the date you were not facing this issue:

http://dell.to/VRG2ad

Thanks & Regards
Manshu S
#iworkfordell

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