This post is more than 5 years old
32 Posts
0
227576
Can't enter password on Dell Latitude D630
Hi,
Just replaced the hard drive on granddaughter's Latitude, re-installed drivers and now can't enter anything but numbers for my wifi password.(It's numbers and alpha)
I've read some of the responses and posts on Intel ProSet as well as been searching google in hopes for an answer.I've created a profile, Tried all the different options WPAWEP, etc to no avail at this point. I am not sure if should try some of the suggestions since mine is older laptop and have heard there are issues with the password being a certain length, alpha or numerical in this laptop
The laptop connected fine before the hard drive change and adding drivers and wasn't a big issue.
I do notice when I hover over the little green circle next to my wireless connection it show "Network uses802.11 g and 802.11n"
Not sure if the above is because of the choice I tried in WEP that is shows what the network uses.
My own laptop uses mifi technology. If I knew what it is for the L501X XPS. could I use it on this older Latitude?
Help anyone, I sure appreciate it.
CindiF
32 Posts
0
November 3rd, 2013 05:00
Hi,
I did as you suggested and saved drivers to desktop, uninstalled, restarted computer and re-installed the drivers.
I got a message that new hardware is found and now it's been searching for Network Controller for several minutes. Is this normal?
Thanks
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
November 3rd, 2013 15:00
CindiF,
Should not last more than about 2 minutes. Run an ipconfig /all and see if the adapter is listed. If not, then the adapter may need reseated.
Rick
CindiF
32 Posts
0
November 3rd, 2013 16:00
Hi,
The computer isn't under any kind of warranty since my daughter bought it used for my grand daughter.
I can take a look at the Dell Service manual to see if this is something I can do or want to take on.
We have a Cisco Linksys for connecting wireless in the past. Is this what your referring to as far as a wireless adapter?
Thanks
CindiF
32 Posts
0
November 3rd, 2013 16:00
Here is the ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : stewart-b552a9d
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-1C-23-0A-97-C2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.15
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
205.171.2.25
Lease Obtained. . . . . . . . . . : Sunday, November 03, 2013 5:58:52 PM
Lease Expires . . . . . . . . . . : Monday, November 04, 2013 5:58:52 PM
I'm not sure what I'm looking for sorry.
if it's not listed how do I reseat it?
Thanks
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
November 3rd, 2013 16:00
Cindi,
If your computer is under warranty, contact Dell Tech Support.
To reseat your wireless adapter, look at page 24 in the
If you don't feel safe doing this, then I would suggest purchasing a usb wireless adapter
Rick
CindiF
32 Posts
0
November 3rd, 2013 16:00
That's odd the system restore isn't showing up. Is there a particular place to look for it on the laptop?
Thanks
CindiF
32 Posts
0
November 3rd, 2013 16:00
Hi,
I did get a message that the hardware can't be installed because the wizard can't find necessary software.
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
November 3rd, 2013 16:00
Cindi,
The system restore point that was created, may bring the adapter back, but I don't see it in the log.
Rick
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
November 3rd, 2013 17:00
Cindi,
Start, all programs, accessories, system tools, system restore. Show more restore points.
Rick
CindiF
32 Posts
0
November 3rd, 2013 18:00
Ok, didn't find restore point I created so went to restore point for yesterday, created a new restore point once that was completed, uninstalled drivers and restarted computer then reinstalled drivers.
Here is ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : stewart-b552a9d
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-1C-23-0A-97-C2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.15
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
205.171.2.25
Lease Obtained. . . . . . . . . . : Sunday, November 03, 2013 7:54:22 PM
Lease Expires . . . . . . . . . . : Monday, November 04, 2013 7:54:22 PM
Ethernet adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-1B-77-21-3B-8C
In connecting to the Intel Proset Wireless, it looks like I need to set up a profile. I did that before and maybe that is an issue as far as how I did it.
I'm asked for a Profile name, SSID network name, and operating mode, Network Infastructure (connect to wifi networks and/or internet.)
Then there are security settings>Personal security or Enterprise Security
Now I'm not sure which of security settings to choose:
WEP 64 bit
WEP 128 bit
WPA Personal (TKIP)
WPA Personal (AES-CCMP)
WPA2 Personal (TKIP)
WPA2 Personal (AES-CCMP)
Maybe whole new issue that when typing my cursor jumps in middle of text I just typed. Not sure what that's about.
Thanks
uwesti1
1 Message
0
September 15th, 2015 01:00
Justin
I found the Intel Icon in the Program Menu and made the same "windows wifi" selection as you recommended and then Step 2 etc.
Thanks for the solution! !
Cheers
uwesti