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April 18th, 2013 01:00

Dell 365 Bluetooth Adapter

hi

 

Dell 365 Bluetooth Adapter program for [ Dell Studio 1558 ] is not compatible with windows 8. please update this program for compatibility with windows 8.

 

thanks

4 Operator

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3.1K Posts

April 18th, 2013 02:00

Hi Mohammadp,

Studio 1558 system has not been tested with Windows 8. Hence, Windows 8 drivers for this system are not available. You can refer to the link for a compatible system tested by Dell with Windows 8 http://dell.to/RnDAFu

You can try the following steps which might work for you:

- Click the following link to download the most updated driver for the Bluetooth: http://dell.to/114LjdN
- Save the folder (zipped folder) on the 'Desktop screen'
- Double-click the new icon on the desktop labeled R226746.exe
- The Self-Extracting window appears and prompts you to extract or unzip to C:\DELL\DRIVERS\R226746
- Click Ok
- After completing the file extraction, if the Self-Extractor window is still open, close it
- Open the following path: C:\dell\Drivers\R226746\Win32 (Follow steps mentioned below)
Note: The steps listed below are based on assumption that Windows 32 bit version is installed in your laptop; please open Win64 folder if Windows 64 bit is installed in your system. Please refer to the step-by-step instructions as mentioned below:






- Click 'Computer' and drive letter 'C'
- Locate folder 'dell' and double click it
- Locate folder 'Drivers' and double click it
- Locate folder 'R226746'
- Locate folder 'Win32' and double click it (Open Win 64 folder if Window 8 64 bit version is installed)
- Locate file Inst (Refer to the image below)




Right click file 'Inst'
- Click 'Run as an administrator'
- Click 'Yes' to continue if prompted with 'User access control' message
- Follow through with the installation as per the screen instructions
- Finish the installation and check for the Bluetooth functionality
- If issue persists, try using the 'setup' file to install drivers in compatibility mode (Next Step)




Install 'Setup.exe' file in 'compatibility Mode'
- Navigate to C:\dell\Drivers\R226746\Win32
- Right click ‘Setup’ file and click ‘Properties’
- Click “Install in compatibility mode’
- Click on Application and select ‘Troubleshoot Compatibility’
- Next, click on ‘Troubleshoot Program’
- Click on Program worked in earlier versions of Windows
- Click on ‘Windows 7’
- Click on ‘Start the Program’
- Do not hit ‘Next’ until the installation completes
- Once the installation completes, click on ‘Next’









Note: Though the recommended steps have exhibited some positive results, you may still experience bluetooth issues as the laptop is not tested to work optimally with Windows 8.

Hope this helps.

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