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May 17th, 2013 20:00

Dell Wireless 1395 WLan Mini-Card

I have a 1395 Wlan mini-card in my dell vostro 1510 version A21 and it has stopped allowing internet access. it says limited or no access and when i ran the connection diagnostices it failed the authentication.last time the software was update was october 6, 2008.

just wondering if anyone could help me figure out the problem

1.5K Posts

May 18th, 2013 11:00

Hi washburntroy,

You may uninstall and reinstall the wireless drivers. You may follow the steps below:

  • Press ‘Windows’ key + R on ‘Desktop’ screen
  • Type ‘devmgmt.msc’ in run box and press ‘Enter’
  • Click > sign next to ‘Network Adapters’
  • Right click on wireless card and click ‘Uninstall’

You may reinstall the drivers from the link: http://dell.to/11MS0qk.

Keep me posted with the results. I will be glad to assist you.

May 18th, 2013 13:00

Hi DELL-Amogh G

will the reinstall link you posted work on windows xp also because it says on the link windows vista

1.5K Posts

May 21st, 2013 11:00

Hi washburntroy,

I regret for the inconvenience. For Windows XP driver, please refer to the link: http://dell.to/12s6wie

Hope this helps. I will be glad to assist further.  

May 21st, 2013 19:00

Thanks for helping me get the reinstall and the WLan card is working like it did before it stoppped

1.5K Posts

May 22nd, 2013 11:00

Hi washburntroy,

I am delighted to know the wireless is working fine now.

Please feel free to reply for any further questions. I will be glad to assist. 

May 22nd, 2013 19:00

My dad's laptop is a dell latitude d820 windows xp and i can't figure out why it won't connect but i think it's the same reason why mine didn't connect and i can't tell if the wireless is a 1394 net adapter or if it is intel(r) pro/wireless 3945abg. i was just wondering if they had a reinstall for this wireless connection

1.5K Posts

May 23rd, 2013 08:00

Hi washburntroy,

You may uninstall and reinstall the wireless drivers on Latitude D820 as well. Please share the device ID for network controller. You may follow the steps below:

  • In ‘Device Manager’, right click ‘Network Controller’.
  • Click ‘Properties’.
  • Click ‘Details’.
  • Search for ‘Device Instance ID’.
  • Provide the numbers after VEN and DEV.

Please paste a screenshot of device manager with ‘Network Adapters’ expended, if possible.

Keep me posted with the information. I will be glad to assist further.

May 23rd, 2013 13:00

i am not able to find the device manager on his laptop

1.5K Posts

May 24th, 2013 13:00

Hi washburntroy,

You may follow the steps below to open the ‘Device Manager’ in ‘Windows XP’. Please follow the steps below:

  • Press ‘Windows’ key + R on ‘Desktop’ screen
  • Type ‘devmgmt.msc’ in run box and press ‘Enter’

Hope this helps. I will be glad to assist further.

 

This thread is locked, due to age.

If you need assistance, please create a new thread in the proper Dell Support Forum

 

Thank you

1 Message

June 18th, 2021 06:00

good afternoon,

would appreciate to let me have again the link enabling me to download and perform the described procedure to my computer.

 

thank you.

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