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IP Problems with satellite
I have a Dimension 4600 and am trying to connect and communicate with my satellite modem but can't ping.
I see my IP address is 0.0.0.0, doesn't seem that my computer is able to generate IP address.......
troubleshooting with satellite set up process says to make sure the TCP/IP is configured correctly.
How do I do that? Please help. Thank you in advance. Cherry
mbarraus
10 Posts
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July 21st, 2009 19:00
Hi Cherry
It used to be that networking was difficult to configure but these days it is much easier because much of it is automatic. What I would expect to happen is that your satellite modem assigns an ip address to your pc via dhcp. If this is not happening then there are three possibilities:
To troubleshoot these possibilities follow these steps:
If this doesn't work then you probably have a faulty cable modem and you should look at replacing it.
Regards
horsekeeping
2 Posts
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July 21st, 2009 20:00
Hello,
I had already done all in your excellent list except the last one which is resetting of the TCP/IP stack which I then did. Then powered down, then up, powered up the new modem we just received from Hughes today, and tried to ping with no luck.
The message is "destination host unreachable 100% loss".
We have 3 cables here and have tried them all, so it doesn't seem to be a faulty cable or modem.
Could it be a bad network card in my computer?
Cherry