richard.kelly

4 Posts

22105

January 5th, 2013 15:00

Inspiron N5110 loses wireless connection

My Inspiron N5110 loses the wireless connection frequently. We have many other devices in the house -- laptops, iPhones, etc. -- that continue to work flawlessly through the same router when I lose my connection. The troubleshooter generally leads me to resetting the router, even though, as I have indicated, the router is working properly. Any thoughts? Thanks!

Responses(5)

PudgyOne

9 Legend

•

30.3K Posts

1

January 6th, 2013 09:00

richard.kelly,

The Intel(R) Centrino(R) Wireless-N 1030 adapter works on 2.4GHz ONLY

How to login to your wireless router I use these Recommended Wireless Router Settings I use channel 11. I would make a new SSID to make connecting easier.

You can also try these tweaks...

Go to Drivers & Downloads enter your service tag number, then select your operating system. Under Network, download and install the latest drivers.

Try these tweaks....

Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.

Rick

PudgyOne

9 Legend

•

30.3K Posts

0

January 5th, 2013 20:00

richard.kelly,

Make and moel of your wireless router and the type of security you're using? What channel?

What virus program and firewall are you using?

Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER, if using XP, run an ipconfig /all log and post it back here.

Rick

richard.kelly

4 Posts

0

January 6th, 2013 07:00

Router is Netgear Wireless N-150 Router model WNR1000v2 firmware version V1.0.0.12NA

Security Options WPA-PSK [TKIP] + WPA-PSK [AES]

I am using McAfee Security Center with McAfee Personal Firewall v12.6 Build 12.6.186 Last update 12/20/2012

and as soon as I figure out how to answer your channel question I will do that.

Thank you for your help.

richard.kelly

4 Posts

0

January 6th, 2013 07:00

OS Name: Microsoft Windows 7 Home Premium

OS Version: 6.1.7601 Service Pack 1 Build 7601

OS Manufacturer: Microsoft Corporation

OS Configuration: Standalone Workstation

OS Build Type: Multiprocessor Free

Registered Organization:

Original Install Date: 2/24/2012, 5:52:10 PM

System Boot Time: 1/6/2013, 10:04:09 AM

System Manufacturer: Dell Inc.

System Model: Inspiron N5110

System Type: x64-based PC

Processor(s): 1 Processor(s) Installed.

[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2501 Mhz

BIOS Version: Dell Inc. A11, 8/3/2012

Windows Directory: C:\windows

System Directory: C:\windows\system32

Boot Device: \Device\HarddiskVolume2

System Locale: en-us;English (United States)

Input Locale: en-us;English (United States)

Time Zone: (UTC-05:00) Eastern Time (US & Canada)

Total Physical Memory: 6,050 MB

Available Physical Memory: 3,451 MB

Virtual Memory: Max Size: 12,098 MB

Virtual Memory: Available: 9,111 MB

Virtual Memory: In Use: 2,987 MB

Page File Location(s): C:\pagefile.sys

Domain: WORKGROUP

Logon Server: \\RICH-PC

Hotfix(s): 150 Hotfix(s) Installed.

[01]: 982861

[02]: KB971033

[03]: KB2393802

[04]: KB2397190

[05]: KB2425227

[06]: KB2459268

[07]: KB2475792

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Network Card(s): 5 NIC(s) Installed.

[01]: Bluetooth Device (Personal Area Network)

Connection Name: Bluetooth Network Connection

Status: Media disconnected

[02]: Realtek PCIe FE Family Controller

Connection Name: Local Area Connection

Status: Media disconnected

[03]: Intel(R) Centrino(R) Wireless-N 1030

Connection Name: Wireless Network Connection

DHCP Enabled: Yes

DHCP Server: 192.168.1.1

IP address(es)

[01]: 192.168.1.42

[02]: fe80::3429:cb50:6984:b4bf

[04]: Microsoft Virtual WiFi Miniport Adapter

Connection Name: Wireless Network Connection 2

Status: Media disconnected

[05]: Microsoft Virtual WiFi Miniport Adapter

Connection Name: Wireless Network Connection 3

Status: Media disconnected

richard.kelly

4 Posts

0

January 18th, 2013 14:00

So far performance seems to be better. Two things: 1. Drivers and Downloads confusing (for me at least) since choosing to download all, I soon had an issue with an attempt to install a version of a driver older than what I already had installed. Now, is there some way to get the driver downloads/updates automatically in the same fashion that Windows updates are installed? 2. Power Management: allowing the device to run off sure makes the use of the computer annoying to say the least. I had to reestablish the connection every time I returned to use the computer, and while I don't have data to back this up, establishing the connection took significantly longer than it had before I started on this journey. So, I changed the power management settings back to what they were. This afternoon the connection has been flawless. I hope it continues.

Thanks so much for your help. I greatly appreciate it.

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Inspiron N5110 loses wireless connection