Intel(R) PROSet/Wireless

Question

Please , I'm begging, somebody PLEASE help me! I can't get anybody to give me a straight answer. I have a Dell Inspiron 9400 with XP. For some reason my online ability just quit working. I went to Best Buy and the guy said my internet card was 'fried' and it was old, so I needed to trash my computer. I don't believe that at all. When I click on my PROSet/Wireless icon, my connectivity is working. However the message with a yellow triangle and exclamation mark states, ' Intel(R) PROSet/Wireless Software version 11.5.0.0 does not support Intel(R) PRO/Wireless 3945ABG Network Connection device driver version 10.5.1.72 Please either update. Driver to one of the following version(s): 11.1.0.x; 11.1.1.x; 11.2.0.x; 11.5.0.x or install version 10.0.0.x; of Intel(R) PROSet/Wireless software. I can't get online, much less to download anything so I am messaging from my iPad. Will somebody please tell me/instruct me how to resolve this issue? Please email me at <ADMIN NOTE: Email address removed as per privacy policy> with any feedback, instructions, directions, etc., since I can't get online with computer, I will get email thru my phone. Thank you so much Damon

PudgyOne · Answer

Damon,

Make and model of your router. If the system was wireless, what type of security are you using?

What version of XP is installed, XP SP1, XP SP2 or XP SP3?

What virus program and firewall are you using?

Can you run an ipconfig /all log and post it back here.

Rick

Networking, Internet, & Bluetooth

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