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Internet Disconnecting When Turning Laptop On!! PLEASE HELP!!
My problem has been happening for like 3 or 4 days now. Internet works on everything but when I turns my laptop on, the internet goes out on everything, Could anyone help me with a solution to this problem. Thanks!
PudgyOne
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September 1st, 2012 18:00
CanadianGrl81,
Try reading...
Software Updates Causes Wireless Connectivity Issue Or Unable to Connect to Internet
If the article does not help solve the problem, Can you run Finding System Information REMOVE YOUR PRODUCT ID, if using XP, run an ipconfig /all log and post it back here.
Also include the virus program and firewall you're using.
Rick
CanadianGrl81
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September 3rd, 2012 09:00
My internet works perfectly fine now, before coming here I looked up on google and I found this .....
try to go to the start , run and type cmd and hit enter.
Then type ipconfig /all and enter
then type ipconfig /flushdns and enter
type again ipconfig /release
type again ipconfig /renew
and I tried it and my internet has been working perfectly fine ever since.
Thanks A Lot for Your Help! :)
PudgyOne
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September 1st, 2012 18:00
CanadianGrl81,
Instructions in the ipconfig /all area on how to copy and paste.
Rick
CanadianGrl81
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September 1st, 2012 18:00
Thanks, I will try it once I goes to get off, really don't want to try it now ... don't wanna lose internet on everything, its kinda weird, internet work on PS3 fine, but once I starts my computer up, it goes out everywhere, then I got to restart modem/router 3 or 4 times before I can finally get the internet working. Thanks for the help!
When I run a ipcong /all ... how do I post it all back here? .. I tried that earlier, also I'm using a windows 7, will that work?
CanadianGrl81
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September 1st, 2012 19:00
Whenever my internet goes out though, all the lights on the modem and router are still lit up like they are suppose to and even sometimes the internet connection bar is showing how its suppose to normally show.
CanadianGrl81
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September 1st, 2012 22:00
I checked, and I do not have McAfee on my computer but I do have MCPR, which is involved with McAfee, don't know what it exactly is though
PudgyOne
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September 2nd, 2012 05:00
CanadianGrl81,
Use the McAfee Removal Tool then restart the computer.
Rick
CanadianGrl81
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September 2nd, 2012 21:00
Where is the product ID? ... I can't find it
PudgyOne
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September 2nd, 2012 21:00
CanadianGrl81,
If you run the Finding System Information there will be a product ID.(preferred) Works for Vista and Windows 7 but not for XP systems.
If you run an ipconfig /all log, there will not be one.
Rick
CanadianGrl81
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September 3rd, 2012 01:00
ok I ran a ipconfig /all and here it is .....
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Sheena>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Sheena-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : A2-A4-DE-42-86-3F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 90-A4-DE-42-86-3F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f072:e075:3430:862f%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : September-02-12 7:01:39 PM
Lease Expires . . . . . . . . . . : October-10-48 11:33:09 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 311469278
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-70-1A-C6-18-03-73-51-9D-D2
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8152 PCI-E Fast Ethernet Contro
ller (NDIS 6.20)
Physical Address. . . . . . . . . : 18-03-73-51-9D-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.Belkin:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{CC07F39F-B81E-4929-88C2-177AAE06E7D2}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 13:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::344b:36ae:b3f4:e7d6%20(Preferred)
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 570425344
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-70-1A-C6-18-03-73-51-9D-D2
NetBIOS over Tcpip. . . . . . . . : Disabled
PudgyOne
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September 3rd, 2012 05:00
CanadianGrl81,
You have a Belkin router? If yes, try changing the security to no security and see if you can connect. If you can connect, then try WEP Security. You should be able to connect.
How to login to your wireless router
Rick
PudgyOne
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September 3rd, 2012 11:00
CanadianGrl81,
Glad you got it working! :emotion-21: Thanks for posting back.
Take care,
Rick