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November 29th, 2017 08:00

New Dell Inspiron 15 i5565-A879PUR Slow Wi-Fi

I just received my brand new Dell Notebook. All my wireless devices logon to my router at about 60 Mbs but my new Dell Notebook only logs on at <25Mbs. So I took the computer to a friend’s house, and we have the exact same issue. I am not using Power Saving mode in Windows, and just in case I changed both profiles to keep Wireless at maximum even when on battery. Still, the WiFi is super slow on both routers I tested. Please help before I return the computer!

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November 30th, 2017 03:00

Hi Lusayalumino,

Thanks for posting.

Apologies that your new computer is not working as expected.

Here is some information from the Dell knowledge base you may find helpful. http://dell.to/2Aluvbw

November 30th, 2017 08:00

Hi Robert,

Thanks for your response. I'll try all these recommendations and then post my findings.

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