While downloading from the BBC iPlayer, I have not been getting more than 3Mbps and usually
as low as 1Mbps, where as my ISP offers up to 16Mbps.
This afternoon, I borrowed a neighbours laptop and stood it by the side of my Dell Inspiron 530
and it played a streaming TV prog. in high definition seamlessly. It also download the prog.
with speeds up to 9Mbps. I also checked if Firefox might be the cause, so tried the same prog.
through Windows Explorer and Google Chrome, both of which gave the same slow speeds.
I therefore am led to believe that the problem is a hardware one on the Dell.
I have also contacted my local telecoms provider who tested my telephone line and found
it to be working well, and when I tried a speed test it returned 2.5Mbps.
The machine is now about 3 years old; could anyone suggest what to look into next?
I should also add that the operating systen, Windows Vista was corrupted a couple of
weeks ago and the opsys was re-installed at a repair shop. Not sure if that is relevant or not.
I am experiencing the same problem with the same PC which is about the same age -- I am getting 3.75 mbps downloads via my Road Runner Broadband when I should be getting 10mbps.
I too have performed the same troubleshooting as Ecrevisse, as well as making sure drivers, etc are up to date, registry is cleaned/defragged, run TCP Optimizer and other suggestions from speednet.com, etc. No change.
Testing w/ my friend's Inspiron laptop (1 yr old) I had no problem getting10mbps speeds, no problem.
My PC came w/ Vista. I never tested my connection speeds under Vista, but I can say the connections has consistently seemed slow. I upgraded to W7 a couple months back and the PC's performance overall is much improved and the connection speed seemed a little better. The only reason I finally tested my connection speed this past week was I was going to change my level of service w/ Time Warner and that is when I discovered.
Hardware problem or inadequacy?