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December 24th, 2004 15:00

Subject: XP ICS problem opening most pages in internet explorer

I have a small network of 3 computers all running XP(2 pro, one home).  We 
connect using ADSL which does not use PPoE.  We just recently got issued a 
public IP from our ISP, so I changed our network configuration to use one of 
our windows XP Pro computers (all are Dell Demensions) to work as an internet 
connection sharing host.  The basic setup is DSL modem --> Host Computer --> 
Switch --> Other computers.  On the host computer, the internet connection 
works perfectly -- and it also works fine on the computer running XP Home.  
However, on the other XP pro computer everything should be working fine.  I'm 
networked on the lan, have all access to shared files and printers, obviously 
recieve an IP -- can ping to any server on the internet through the command 
prompt -- Outlook works fine for email access.  However Internet Explorer 
will not open any but a small handful of pages.  Google opens, as does the 
MSN home page.  However no other sites that I have tried open -- they simply 
stall out on the web site found,  waiting for reply message on the status bar 
until after a few minutes brings up 'the page can not be displayed.'   I've 
tried manually setting the lan card speed/duplex mode, looked for new 
drivers, and in desperation reformatted the hard drive and reinstalled 
windows from scratch (we've had the computer for less than 3 weeks, so it 
wasn't as drastic as it could be), yet the problem remains.  I tried dell 
tech support, but because of the 'advanced technical' nature of the problem 
it does not fall under the warranty coverage and they wanted to charge me 
$150 dollars for one-time telephone support.  Please if anyone has any other 
possible ideas, let me know as i've pretty well exhausted my knowledge -- I 
have a great deal of computer background, but networking is one of my weakest 
areas.  Sorry for the eye-strain, I just wanted to be comprehensive.  THANKS!!

28K Posts

December 24th, 2004 15:00

On the problem computer, Go to Start > Run and type cmd then click OK to open a command prompt window. In the command prompt window type ipconfig /all then hit the Enter key. Copy and paste the output from this command into a reply to this message and we can troubleshoot from there.

Steve

2 Posts

December 24th, 2004 16:00

Here is the IP config on the comp with problems... I can send you more network configuration info later if you think it's necessary.  THANKS!!
 
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Administrator>ipconfig /all
Windows IP Configuration
        Host Name . . . . . . . . . . . . : OFFICE2
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Mixed
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : mshome.net
Ethernet adapter Local Area Connection:
        Connection-specific DNS Suffix  . : mshome.net
        Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
        Physical Address. . . . . . . . . : 00-11-11-71-66-34
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.0.106
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1
        DHCP Server . . . . . . . . . . . : 192.168.0.1
        DNS Servers . . . . . . . . . . . : 192.168.0.1
        Lease Obtained. . . . . . . . . . : Friday, December 24, 2004 12:08:18 P
M
        Lease Expires . . . . . . . . . . : Friday, December 31, 2004 12:08:18 P
M
 

28K Posts

December 24th, 2004 17:00

What is puzzling about this problem is that you can connect to some web sites, but not others. You say your refromatted the computer. Have you connected this computer to the internet since you reformatted? What I'm trying to eliminate here is the possiblity that some spyware contracted while connected to the internet changed the hosts file or the the way tcp/ip behaves, but this would only occur if the computer has been connected to the internet since the reformat and reinstallation of Windows.

Furthermore, ICS is problematical for me, since I rarely use it. When setting up this computer for ICS, did you use the default settings or did you attempt to manually configure it to conform to the ICS network?

You could troubleshoot to see if it is ICS that is causing the problem by connecting the computer directly to the modem. If you do this, make sure that you reset the modem by turning everything off first, then turning on the modem first.

Steve
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