Start a Conversation

Unsolved

This post is more than 5 years old

11880

February 24th, 2013 06:00

VOSTRO 1710 recognizes my router, connects to it but no connection

Hi,

I've a Dell VOSTRO 1710. When I use an ethernet connection with my router, there is no problem. But when I try to have a wireless connection, all the wireless network of mine and of my neighbors are recognized, my WPA password too. Vista (32 bits) says I am connected but, when I try to reach a page on the web, get my e-mails or even ping an IP, I get no response. Note that I have other devices connected to that router which works without problem. I thought it was the driver of my Wifi card (Intel 4965agn) that does not work. Thus, I try to update (and even downgrade) them from Intel® Wireless WiFi Link 4965AGN - Download Center. Nevertheless, it does not work. Note that it worked one week ago. The problem has suddenly appeared.

Thank you for your help!

Phil

(PS : I am not a native english speaker. Thank you for your comprehension of my mistakes.)

9 Legend

 • 

30.3K Posts

February 24th, 2013 11:00

Phil,

 

Please provide the virus program and firewall you're using.

 

Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.

 

Can you also provide an ipconfig /all log and post it back here.

 

 

Rick

No Events found!

Top