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M

1867

December 30th, 2017 12:00

Wireless dongle stops working - help.

Hi,

Am running a wireless 150Mps adapter usb dongle on a Dell Precision 490 desktop. The dongle has stopped working. In Device Manager appears the following:-

"Network adapters.

802.11n USB Wireless LAN Card #2.

This device cannot start. (Code 10)".

Have searched for drivers in C drive and internet, Windows 10 tells me optimal drivers are already installed. This dongle worked flawlessly for years and has suddenly stopped working.

Help please.

Thanks.

7 Posts

December 30th, 2017 13:00

Inserted a spare dongle and got the same message but with a "#3" on the end: "802.11n USB Wireless LAN Card #3".

Does this mean the problem is with the pc and not the dongles please?

Thanks.

4 Operator

 • 

11.1K Posts

December 30th, 2017 15:00

Please don't cross post.

Your other post is there.

7 Posts

December 31st, 2017 07:00

Dear ieee488,

Yesterday I requested a password reset and was informed that an email had been sent. No email arrived. Please advise. Thank you.

4 Operator

 • 

11.1K Posts

December 31st, 2017 08:00

I have no idea what you are asking.

en.community.dell.com/.../20027281

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