This post is more than 5 years old
2 Posts
0
1391997
XPS 8300 brand new connects to the Broadcom Netlink Communication card only after rebooting 3-4 times at cold-start.
Hi,
I just bought an XPS 8300 brand new.
After woeking OK a few days, now it connects to the Broadcom Netlink Communication card only after rebooting 3-4 times at cold-start.
Anybody experiencing the same problem?
All the other home computers are connecting from the first shot. (two laptops and another desktop. They much slower computers.
At the begining I have re-installed the driver (from DVD and downloaded), but not this is the problem.
The computer has to get a bit warm.
When it does not connect, the Dell Test tool DOES NOT SEE (does not appear in the test list) the Broadcom NetLink Gigabite Ethernet card.
I am a bit dissapointed, it is a brand new computer, I expected more than problems from the very begining.
Thanks, Cristian, Montreal, Canada
carlosgarcia_ie
8 Posts
0
March 22nd, 2012 11:00
The same problem here
Just two weeks ago I started to switch off my machine at night and next day when I switch it on I don't get internet connection
My XPS8300 only connects to the Broadcom Netlink Communication card only after rebooting 3-4 times at cold-start.
I didn't noticed it before because I used to leave the machine on all the time
The local area connection doesn't display under network connections till I restart the machine a couple of times
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
March 22nd, 2012 13:00
Langue : french
Cela fait maintenant 2 mois que je suis sur carte réseau intel et j'ai 100% de réussite.
Je vous rappelle comment j'ai pratiquer le changement, si cela peut servir à quelques personnes:
En résumé:
Je fais parti du club ayant exactement les mêmes problèmes que vous tous. J'ai pris la décision de mettre une carte Intel-Gigabit CT Desktop Adapter - Adaptateur réseau - PCI Express x1 faible encombrement que j'ai acheté chez Amazon 39,43€.
Ci-joint mon expérience de remplacement:
- Commencez par désactiver la carte Broadcam lorsque celle-ci est normalement active,
- Arrêtez complètement l'ordinateur,
- Retirez le capot (permet de vérifier l'insertion correcte de la carte),
- Retirez le support de rétention des cartes (vis + support)
- Placez la carte PCI Express dans l'emplacement sur la carte système et appuyez fermement.
- Vérifiez que la carte PCI Express est entièrement insérée dans le logement.
- Replacez le support de rétention de carte
- Replacez le couvercle de l'ordinateur,
- Rebranchez l'ordinateur et les périphériques aux prises électriques, puis allumez-le,
- Le pilote va s'installer tout seul puis la connexion va se faire sans aucune intervention,
- Reste la MAJ du pilote:
- Panneau de configuration - Réseau Internet- Centre réseau et partage - Modification paramètres de la carte - Propriétés - Configurer - Pilote puis choisir MAJ Pilote.
Lancement de la recherche, une mise à jour a eu lieu, la nouvelle date du pilote est 13/10/2011.
Nota:
- je n'ai eu aucun problème pour la mise en place de la carte dans le connecteur PCI Express,
- je n'ai aucun problème pour mettre en service la carte Intel. Je ne me suis pas servi du CD joint avec la carte Gigabit.
En résumé:
Je ne peux que conseiller cette solution aux personnes concernées, elle n'est pas très onéreuse (40€) et j'ai préféré cette solution au renvoi du micro chez DELL même si celui-ci est encore sous garanti.
carlosgarcia_ie
8 Posts
0
March 22nd, 2012 14:00
No idea about what you are saying in French
pakster
5 Posts
0
March 23rd, 2012 11:00
Getting the motherboard replaced today... waiting for a call to know when the technician is supposed to show up.
cuz2130
1 Message
0
March 24th, 2012 09:00
Put me on the list as well. 8 month old XPS 8300 drops ethernet connection (and card disappears from device manager) until I reboot a few times. BONUS: my mini wireless card will not connect to my network either!! I have updated everything. I have 2 Sony laptops that connect flawlessly as well as a new Dell XPS 17 lapper that connects without issue. Running trouble shooting does nothing to help (but when does it ever). At least the wireless card shows up in device manager!
carlosgarcia_ie
8 Posts
0
March 24th, 2012 10:00
I was asked to update BIOS and network card drivers from Dell site which I already had
BIOS version A06
Network card Broadcom Netlink Gigabit Ethernet Version A00 14.2.0.7
Waiting for Dell to come back to me next week to send technician to the house
dreamer902
2 Posts
0
March 25th, 2012 05:00
Hello.i had my motherboard replaced because of the Lan issue and ,,no it didnt fix the problem.
xps8300
25 Posts
0
March 25th, 2012 06:00
I still have graphic problems pfffffffffffff tomorrow i will call Dell for the 1000 time
pakster
5 Posts
0
March 25th, 2012 09:00
Motherboard replaced Friday 3/23/12. So far so good.
Goingforsound
1 Message
0
March 25th, 2012 18:00
@ Thanks xps8300P
I did exactly that and it works for now! Thanks!
The change is to put Wake on Lan from S4/S5 enabled in the bios
carlosgarcia_ie
8 Posts
0
March 27th, 2012 13:00
Enabling Wake up on LAN in the BIOS doesn't make any difference. It's enabled by default in DELL machine
carlosgarcia_ie
8 Posts
0
March 28th, 2012 11:00
My motherboard was replaced today by DELL, so far so good
pakster
5 Posts
0
March 31st, 2012 10:00
The motherboard replacement is still working, however, I notice on a cold boot, it appears to still be looking for the network connection. Don't notice much of an issue/delay on graphics for viewing youtube in full screen/minimized screen. A new thing started last week where my system is turning itself on during the middle of the night. First 3am... now 6am. I checked for any scheduled tasks/jobs... none listed.
mikepfly2
7 Posts
0
April 4th, 2012 13:00
Are the people who got their mobos replaced trying to use Wake on Lan (WOL) as well? If so, does it work from a shut downed state?
I bought a refurb and wondering if I got a dud. It will wake up from the off state within about 10 minutes of turning it off, but anything longer it won't work. Very strange.
Wondering if I should try a new NIC...
fortonb
35 Posts
0
April 4th, 2012 18:00
Had mine replace back in January, and within a few days, half of the problem was fixed. When I turn on the computer, it connects without having to re-boot several times. How ever, I don't use WOL, but if I did, I would assume it doesn't work as if I look at my router, there is no light on when the machine is off. The light on my router should show blue when the computer is off. And it does for a short time after a shut-down, but then it goes off.
Very disappointed will Dell on this issue...