Bluetooth is normally shipped with the system as Wireless Bluetooth module or with Wireless LAN card with combo. Please let me know the service tag of the system so that I can let you know if your computer was shipped with Bluetooth module.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide the system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message. Please let me know if this helps.