inspiron 5150

Download and run winsockfix for xp from Here.

If that doesn't work, try downloading and running lspfix from Here.

Steve

Thanks Steve,  unfortunately, that did not correct the problem. I show to be connected but cannot display any websites. Any more suggestions would be appreciated.

PINGING 127.0.0.1 WITH 32 BITS OF DATA:

REPLY FROM ABOVE.....TIME<1MS TTL=128   

""             ""          ""               ""         ""         ""

""               ""         ""               ""          ""        ""

""               ""          ""               ""            ""        ""

 

PING STATISTICS

PACKETS SENT:4  RECEIVED:4  LOST:0 (O% LOSS)

APPROXIMATE ROUND TRIP IN MILLISECONDS

MINIMUM.0MS   MAXIMUM 0MS    AVERAGE 0MS

 

Open a command prompt window by going to Start > Run and typing cmd then click on OK. In the command prompt window type ipconfig /all the hit the Enter key. Copy the output from that command and paste it inot a reply to this message. That may give us some hints as to what is wrong.

Steve

here goes

windows ip configuration

host name.................AXELIS

primary dns suffix.......(blank)

node type...........hybrid

ip routing enabled......no

wins proxy enabled.......no

 

ethernet adapter local area connection:

media state....disconnected(to use the line for this)

description.......broadcom 440x 10/100integrated controller

physical address.....00-0D-56-B6-FA-59

I PLUGGED IT IN AND GOT THIS:

 

Message Edited by dusty3983 on 12-20-2004 10:46 PM

Your network card is not making a connection to your router. Have you tried a different cable or a different router port?

Also test the network card by going to a command prompt window and typing ping 127.0.0.1 Report back what yuo find.

Steve

The ping test says that you network card is working. When you posted the first ipconfig output, was the network card plugged in to the router? If not, then it was a pretty useless test, because it just told us that the network card was not plugged in to the router. The second ipconfig output you posted shows that it the network card is not getting an IP address from the router. With the network card plugged in to the router, go to the command prompt window again and type ipconfig /release /renew then hit the Enter key. Report back the output of that command.

Steve

No, I haven't removed anything, but, what would I do if that was the case?

Message Edited by dusty3983 on 12-21-2004 11:34 AM

Here is the results from the ipconfig/release/renew:

error: unrecognized or incomplete command line 

Message Edited by dusty3983 on 12-21-2004 11:12 AM

You are not getting an IP address, and thus you getting assigned an autoconfigutaton IP address. So that's why you can't connect. Winsockfix usually corrects this problem, but apparently does not in your case. Have you, by any chance, recently removed Norton Antivirus or another Symantec program from your computer?

Steve

It shows to be started and automatic start up type

Removal of some versions of Symantec Products leaves behind a registry key that prevents the Windows dhcp client from starting until the Symantec product starts. Since the Symantec product is no longer present, the dhcp client never starts, therefore the computer can never get an IP address. You might want to check to see if the dchp client has started and is running on your machine. To do this, go to Start > Run and type services.msc then click on OK. Look for DHCP client and see if it is started and running. Report back what you find.

Steve

Well, I'm really puzzled now. Try running the procedure in This document. It should do the same thing as the winsockfix program was supposed to do, but since I'm running out of ideas, it's worth a try. You might also want to try updating the drivers for your network adapter by downloading the drivers from Here.

Steve

Message Edited by volcano11 on 12-21-2004 10:37 PM

O.K. Steve, I am completely out of suggestions. I do appreciate the help though. I did learn a great deal by them. If you or anyone else can come up with anything else, I am open for all suggestions, as long as they are clean.

Thanks again for your help and time.